{"id":1587033,"url":"https://alion.io/job/the-cooper-room-attendant","title":"Room Attendant","company":{"id":2052174,"name":"The Cooper","domain":"thecooper.com","url":"https://alion.io/company/thecooper","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Concord, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-19T21:22:16Z","board_verified":false,"closed_at":"2026-10-19T21:22:16Z","days_open":34,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":34},"description":"The primary role of the Room Attendant is to maintain pristine, elegant guest accommodations by executing meticulous cleaning, luxury bed-making, and high-end amenity replenishment according to five-star standards. This role delivers exceptional guest service through discreet, professional interactions, proactive attention to detail, and prompt reporting of maintenance or safety needs to ensure an immaculate and welcoming enviro\nDUTIES & RESPONSIBILITIES:\nRespond to all guest inquiries promptly.\n\nService an assigned number of guest rooms in the time allotted.\n\nFollow all room cleaning procedures.\n\nMaintain a clean, neat, and well-stocked supply cart.\n\nCheck all equipment before and after use to ensure good working conditions.\n\nRemove In-Room Dining tables and trays from guest rooms.\n\nFollow all safety procedures when using chemicals.\n\nDispose of all trash properly.\n\nHandle all dirty linen.\n\nMaintain confidentiality and security of all guests and general hotel information.\n\nREQUIRED SKILLS & EXPERIENCE:\nPrevious experience in housekeeping, ideally in a luxury or boutique hotel environment.\n\nStrong attention to detail, time management, and cleanliness standards.\n\nFriendly, respectful, and professional demeanor with strong work ethic.\n\nWillingness to work flexible shifts including weekends, holidays, and evenings.\n\nBasic English communication skills; bilingual abilities are a plus.\n\nPHYSICAL REQUIREMENTS:\nThe physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:\nMust be able to lift equipment, supplies, etc. of at least 30 pounds.\n\nMust be able to resolve problems, handle conflict, and make effective decisions under pressure.\n\nThe role may require extended periods of time on your feet, especially during peak hotel hours or events.\n\nClear vision is important for reading reports, analyzing data, and overseeing Concierge activities.\n\nGood hearing is necessary for effective communication with colleagues, guests, and stakeholders.\n\nReasonable accommodation may be made to enable individuals with disabilities to perform essential functions.\n_______________________________________________________________________________\nBHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. 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