{"id":1587012,"url":"https://alion.io/job/the-cooper-transportation-program-coordinator","title":"Transportation Program Coordinator","company":{"id":2052174,"name":"The Cooper","domain":"thecooper.com","url":"https://alion.io/company/thecooper","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charleston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":72000,"period":"year","method":"role_country_seniority_unknown","sample_n":7484},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-06T01:12:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Transport Coordinator will help lead a team of executive chauffeurs and colleagues in an efficient, safe, and productive manner. Among other duties, this position is responsible for daily transportation reporting, implementing business objectives, valet organization and posting, bellperson communication and direction, as well as maintaining department standards and objectives related to Forbes and LQA standards. This person will additionally be responsible for ensuring adherence to safety guidelines, delegating work assignments to drivers, ensuring guest satisfaction, and managing information.\nDUTIES & RESPONSIBILITIES\nEnsuring team is well informed and aware of daily events, rides, hotel updates, etc.\n\nAudit reservations, process paperwork, complete charges and resolve any outstanding payments.\n\nComplete reservations for same day and future requests via email, website and/or telephone.\n\nValet organization and daily postings.\n\nBellman direction and daily schedule maintenance.\n\nMaintain efficient email communication within department and company.\n\nProvides support to transportation department and department manager as needed.\n\nResponsible for reporting all reservation information to department manager.\n\nResponsible for reporting colleague information to department manager.\n\nCritical thinking to ensure best solutions achieved when conflicts in reservations arise.\n\nResponsible for reporting any incidents / accidents / breakdowns immediately to People and Culture, Security and Manager on Duty.\n\nResponsible for processing any relevant administration with outside parties in the event of an accident.\n\nEnsure that the hotel’s health, safety, and hygiene policy is followed.\n\nEnforces all hotel policies including uniforms.\n\nImmediately report any equipment issues to department manager.\n\nMaintain a work friendly atmosphere and a team environment.\n\nKeep vehicle staging area clean and professional.\n\nMaintain a high level of communication and service for all guests and clients.\n\nAnticipate guest needs and resolve guest issues proactively or in a timely manner.\n\nSupportive Functions\nEnsures that daily accounting reports are on time and accurate.\n\nAssists with front office as needed-Valet, Luggage, lobby.\n\nMaintains front of house presence for guest arrival and departure.\n\nGreets guests entering and exiting the building and provide assistance when possible.\n\nRecognizes where the team and individual performers need to improve and trains and coaches.\n\nEnsures all team members have been trained in safety and loss prevention procedures.\n\nREQUIRED SKILLS & EXPERIENCE:\nKnowledge of computer programs utilized in property management (Microsoft Office, Alice, and Limo Anywhere)\n\nWorking knowledge of general business practices including accounting, human resources, and customer service.\n\nStrong customer service skills, guest relationship experience.\n\nKnowledge of front and back of house operations\n\nFluent and professional communication both written and verbal\n\nWorks well under pressure, multitasking, and team player\n\nExtreme attention to detail in all areas, organizational skills, and thinks strategically.\n\nPHYSICAL REQUIREMENTS:\nThe physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:\nAbility to sit for extended periods while entering data\n\nMust be able to lift equipment, supplies, etc. of at least 50 pounds.\n\nPosition may require flexibility to align with purchasing and receiving schedules\n\nReasonable accommodation may be made to enable individuals with disabilities to perform essential functions.\n_______________________________________________________________________________\nBHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. 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