{"id":3261102,"url":"https://alion.io/job/the-dewberry-charleston-part-time-concierge","title":"Part- Time Concierge","company":{"id":2018443,"name":"The Dewberry Charleston","domain":"thedewberrycharleston.com","url":"https://alion.io/company/thedewberrycharleston","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charleston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1212},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T05:28:32Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T11:52:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"PRIMARY FUNCTION: Part-Time Concierge\nDEPARTMENT: Front Office\nREPORTS TO: Front Office Manager\nSUMMARY:\nThe Concierge holds the keys to our cherished Charleston. The Concierge department ensures the highest level of personalized, friendly, and outstanding guest service that exceeds expectations. To be successful in this role, he or she must encompass a willingness to serve and consistently demonstrate The Dewberry’s service standards.\nKEY RESPONSIBILITIES:\nMajor areas of responsibility include, but are not limited to:\nWelcome guests in a warm and enthusiastic manner, always using the guest’s name. \nProvide detailed advice and recommendations to guests regarding the hotel and the Charleston area. \nStay current on local events, attractions, and happenings in Charleston. \nPromote hotel outlets, including the restaurant, bars, the Dewberry Spa, and the Dewberry House Cars to all guests. \nMake restaurant and tour reservations upon request. \nAnticipate guest requirements and requests in order to satisfy them efficiently and promptly. \nResearch and coordinate arrangements for guests’ special requests. \nRespond to guest requests in under 24 hours, and always follow up to ensure satisfaction. \nCorrespond with guests in person, over the phone, and via email in a professional, clear, and concise manner. \nMonitor guest requests through the hotel’s work order system, “ALICE,” and ensure completion. \nWork closely with the hotel’s Guest Services team to schedule and arrange Dewberry transportation services. \nDevelop and maintain positive working relationships with others to help reach common goals. \nOversee Dewberry Bikes Program.\nQUALIFICATIONS:\nHigh school diploma/GED required. \nOne year of hotel/hospitality operations experience. \n1+ years of customer service experience. \nExcellent verbal and written communication. \nExcellent organizational and time management skills. \nAbility to handle difficult customers and utilize exceptional guest recovery skills to ensure guest satisfaction. \nExcellent data entry and computer skills, with a strong knowledge of Microsoft Office. \nAbility to work positively in a team environment. \nAvailability to work weekends, nights, and/or holidays as business levels require. \nAbility to lift, pull, and carry up to 50 lbs. \nAbility to walk and stand for extended periods.\nAbility to bend, stoop, or kneel to access files. \nMinimum 3 days of availability must include weekends. \nBENEFITS OF JOINING THE DEWBERRY TEAM:\n401K with Company Match (4%)*\nEducation Reimbursement*\nPaid Maternity Leave*\nComplimentary Downtown Parking\nComplimentary Dry Cleaning\nComplimentary Daily Lunch Buffet\nBest-in-class health & supplemental insurance*\nOptional Supplemental Coverages*\nFinancial Advising with Roadside Capital\nCompetitive Pay\nAdvancement & Growth Opportunities\nFull-Time and Part-Time Positions\nFlexible Paid Time Off\n*Indicates eligibility requirement\nWHO WE ARE:\nWe are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.\nABOUT THE DEWBERRY:\nAs the 2025 Virtuoso Best Independent Hotel in the World and a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center.\nOffering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern ReimaginedTM,” which he developed over the course of an eight-year renovation and preservation of the building.\nThe Dewberry features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, as well as the curated boutique The Shop.\nRecognized globally for its excellence, The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.","description_format":"text","description_chars":4495,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-26T05:28:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/the-dewberry-charleston-part-time-concierge","json_url":"https://alion.io/job/the-dewberry-charleston-part-time-concierge.json","meta":{"generated_at":"2026-10-28T14:31:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19788,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2018443},"rest":"https://alion.io/mcp/rest/get_company?id=2018443"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-dewberry-charleston-part-time-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-dewberry-charleston-part-time-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-dewberry-charleston-part-time-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-dewberry-charleston-part-time-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-dewberry-charleston-part-time-concierge"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3261102}},{"tool":"search_jobs","arguments":{"company":"thedewberrycharleston.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3261102},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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