{"id":2388313,"url":"https://alion.io/job/the-hello-team-remote-operations-and-administrative-coordinator","title":"Remote Operations and Administrative Coordinator","company":{"id":3855271,"name":"The Hello Team","domain":"thehelloteam.com","url":"https://alion.io/company/the-hello-team","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false},{"name":"Outlook","optional":false},{"name":"QuickBooks","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:51:59Z","employer_posted_date":null,"last_verified_at":"2026-10-12T16:51:59Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Job Summary:We are seeking a highly organized and proactive Remote Operations and Administrative Coordinator to support and coordinate daily transportation operations. This role will oversee driver recruitment, scheduling, route coordination, attendance and performance tracking, customer and parent communications, and operational follow-up. The position will also support payroll, invoicing, collections, data entry, vehicle maintenance coordination, and daily administrative tasks. The ideal candidate is comfortable working with QuickBooks, Asana, Monday.com, CRM, tracking, scheduling, and other business software, while managing multiple priorities and ensuring daily operations run efficiently. The successful candidate will be a dependable, detail-oriented, and resourceful professional with strong communication and problem-solving skills. \nKey Responsibilities:\nRecruit, onboard, and manage drivers.\n\nSchedule and coordinate driver routes, including afternoon and evening runs.\n\nMonitor driver attendance, punctuality, route progress, and phone usage.\n\nManage driver tracking and camera-monitoring systems, including phone-use alerts.\n\nHandle calls and inquiries from parents, customers, and drivers.\n\nCoordinate driver updates, schedule changes, replacements, and operational communications.\n\nFollow up with mechanics on vehicle repairs and maintenance.\n\nEnter and maintain driver, customer, address, and route information in company software.\n\nPrepare and process payroll accurately and on time.\n\nPrepare invoices and manage collections and payment follow-ups.\n\nResolve customer and parent concerns related to transportation services.\n\nMaintain accurate operational records and ensure daily transportation activities run smoothly.\n\nPerform other duties related to the position as assigned.\n\nQualifications & Requirements:\nProficient level of English (written and spoken).\n\nExcellent communication, collaboration, and email correspondence skills.\n\nExperience in Administrative Support, Operations, or Customer Service-related roles.\n\nExperience using Asana, Monday.com, or similar project management platforms.\n\nFamiliarity with CRM, tracking, scheduling, or similar business software.\n\nFamiliarity with QuickBooks for basic financial and administrative functions – preferred.\n\nExperience with payroll, invoicing, collections, and/or administrative tasks – preferred. \n\nStrong organizational, problem-solving, and follow-up skills.\n\nAbility to manage multiple priorities in a fast-paced and deadline-driven environment. \n\nSelf-motivated with the ability to work independently and follow established processes. \n\nQuick learner with the ability to adapt to new systems and workflows. \n\nProfessional, dependable, coachable, and accountable with excellent attendance. \n\nCreative, resourceful, and proactive with an out-of-the-box mindset. \n\nProficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management).\n\nAvailability to work 6:30 AM - 2:30 PM Eastern Time (New York).\n\nInterested in long-term career opportunities. \n\nReliable computer (Windows 10 or newer), two monitors, and stable high-speed internet. \n\nProfessional home workstation capable of supporting uninterrupted remote work.\n\nCompensation & Benefits:\n100% remote work.\n\nCompensation in USD.\n\nFull-time position with 40 hours weekly. \n\nPlease note that this is a long-term opportunity.\n\nGreat work environment with potential for growth.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":3502,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-12T20:31:45Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.787,"p_room":0.9,"age_days":13,"expected_fill_days":27,"reasons":["seen:13","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/the-hello-team-remote-operations-and-administrative-coordinator","json_url":"https://alion.io/job/the-hello-team-remote-operations-and-administrative-coordinator.json","meta":{"generated_at":"2026-10-26T12:59:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3855271},"rest":"https://alion.io/mcp/rest/get_company?id=3855271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-hello-team-remote-operations-and-administrative-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-hello-team-remote-operations-and-administrative-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-hello-team-remote-operations-and-administrative-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-hello-team-remote-operations-and-administrative-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-hello-team-remote-operations-and-administrative-coordinator"}]}