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Salary
≈ $88k – $179k per year (Estimated)
Location
In office (Glasgow)
Seniority
Staff

Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on Sep 30, 2026. The Infatuation scores A on the Alion truth index.

Overview
Company
Impact
Profile match
The Infatuation is a restaurant discovery and review publication headquartered in New York, publishing guides, ratings and recommendations on where to eat in cities across the US, the UK and beyond. Founded in 2009, it has been owned by JPMorgan Chase since 2021 and runs editorial teams in cities such as New York and London, with its content also tied to Chase dining benefits. Its own hiring centres on staff writers, editors, video and social producers, audience and partnerships staff, and product and engineering roles for its guides and app.

As a Lead Software Engineer - Software Reliability at JPMorgan Chase as a part of our product team, you will design, build, and operate scalable, resilient systems using Python and modern reliability practices. You will apply Site Reliability Engineering (SRE) principles to improve availability, performance, and operational excellence, and you will help establish engineering standards that increase system reliability and security. You will collaborate with engineering and product partners to troubleshoot, optimize, and maintain production services while fostering a collaborative and inclusive team culture.

Job Responsibilities

  • Design and develop scalable and resilient systems using Python to support continuous improvement and apply Site Reliability Engineering (SRE) concepts to enhance system reliability and performance

  • Execute software solutions, including design, development, and technical troubleshooting and create secure, high-quality production code and maintain algorithms that run synchronously with appropriate systems

  • Produce or contribute to architecture and design artifacts, ensuring design constraints are met

  • Gather, analyze, and synthesize data to develop visualizations and reporting for software and system improvement

  • Identify hidden problems and patterns in data to drive improvements in coding hygiene and system architecture

  • Implement reliability engineering practices such as monitoring, alerting, and automated recovery

  • Define and measure Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to track system health

  • Conduct chaos engineering experiments to test system resiliency and identify weaknesses

  • Perform performance testing using tools such as JMeter to ensure scalability and stability

  • Collaborate with product teams to enhance system reliability, scalability, and performance and contribute to software engineering communities of practice and events exploring new and emerging technologies

  • Foster a team culture of diversity, opportunity, inclusion, and respect and participate in post-incident reviews and drive root cause analysis for system failures

Required qualifications, capabilities, and skills

  • Hands-on practical experience in system design, application development, testing, and operational stability and proficient in coding in Python
  • Experience developing, debugging, and maintaining code in a large corporate environment with modern programming languages and database querying languages
  • Knowledge of the Software Development Life Cycle, AWS cloud exposure, troubleshooting abilities, resiliency, and automation focus
  • Understanding of agile methodologies such as CI/CD, application resiliency, and security
  • Knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • Experience with AI and full understanding of the SDLC process, and MongoDB
  • Familiarity with reliability engineering concepts, including monitoring, alerting, and automated recovery and ability to implement and maintain system health checks and performance metrics
  • Commitment to writing maintainable, testable, and high-quality code
  • Understanding of SRE principles, including SLIs, SLOs, and error budgets and experience with incident response and root cause analysis
  • Experience with chaos engineering practices to test system resiliency and proficiency in performance testing tools such as JMeter

Preferred qualifications, capabilities, and skills

  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies
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