{"id":2526862,"url":"https://alion.io/job/the-job-sauce-integrations-support-engineer-further","title":"Integrations Support Engineer - Further","company":{"id":5699,"name":"The Job Sauce","domain":"thejobsauce.com","url":"https://alion.io/company/the-job-sauce","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-05-12T18:51:04Z","employer_posted_date":"2026-05-12","last_verified_at":"2026-10-27T17:10:52Z","board_verified":true,"closed_at":null,"days_open":168,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":167},"description":"About Further\nFurther is the leading AI-powered revenue solutions platform built specifically for sales and marketing teams within the senior living and healthcare sectors. The company provides an end-to-end suite of digital engagement tools and AI-powered sales and marketing assistants designed to improve the buyer journey while automating operational workflows for internal teams.\nBy combining advanced AI technology with deep domain expertise in healthcare and senior living, Further has become one of the most widely adopted revenue enablement platforms in the market, helping more than 6,000 partners generate over $2.8 billion in revenue.\nAs the company continues to scale, Further is investing heavily in technical infrastructure, integrations, and client implementation capabilities to ensure customers can seamlessly deploy and maximize the value of the platform across their existing systems and workflows.\nAbout the Role\nFurther is seeking a highly technical, customer-oriented Integrations Support Engineer to help clients successfully implement, customize, and optimize the company’s AI-powered platform.\nThis role sits at the intersection of frontend customization, systems integration, technical support, and client enablement. You will work directly with customers to configure integrations, troubleshoot technical challenges, customize implementations, and ensure seamless connectivity between Further’s platform and external systems such as CRMs, databases, and third-party applications.\nThe ideal candidate combines strong frontend and integration engineering capabilities with exceptional communication and problem-solving skills. Success in this role requires someone who is equally comfortable writing JavaScript, SQL, and Python as they are explaining technical solutions to non-technical stakeholders.\nThis is a highly cross-functional position where you will collaborate with clients, internal product teams, and support teams to drive successful launches, improve system functionality, and deliver an exceptional customer experience.\nRole Responsibilities\nTechnical Integrations & Systems Configuration\nConfigure and maintain integrations between Further’s platform and external CRM, database, and third-party systems\n\nImplement and support REST API integrations to extend platform functionality and improve operational connectivity\n\nEnsure reliable and accurate data flow across integrated systems and troubleshoot integration-related issues as they arise\n\nConfigure internal tools and workflows to align with client-specific operational requirements\n\nData Processing & Technical Problem Solving\nUtilize Python, SQL, and JavaScript to process, manipulate, and analyze data\n\nTranslate raw technical data into clear, actionable outputs and presentations for internal teams and clients\n\nDiagnose and resolve technical implementation challenges across frontend systems, integrations, and data workflows\n\nContinuously identify opportunities to improve implementation efficiency and client outcomes\n\nClient Communication & Support\nPartner directly with clients to understand business requirements and recommend technical solutions\n\nCommunicate implementation updates, technical findings, and next steps clearly to both technical and non-technical stakeholders\n\nManage and resolve customer support tickets through Zendesk with urgency and professionalism\n\nProvide ongoing technical guidance to ensure successful adoption and long-term client satisfaction\n\nProject & Task Management\nManage multiple client implementations, support requests, and technical priorities simultaneously\n\nMaintain strong attention to detail while balancing competing deadlines and deliverables\n\nSupport smooth launches and successful onboarding experiences for new customers\n\nContribute to internal process improvements and operational scalability initiatives\n\nClient Website Customization\nCustomize and configure client-facing implementations to ensure seamless visual and functional integration with customer websites\n\nUtilize ClaudeCode to improve CSS, HTML, and JavaScript user experience, branding alignment, and frontend functionality\n\nTroubleshoot frontend implementation issues and optimize overall performance and usability\n\nQualifications\nRequired Experience\nWorking knowledge of Python and SQL for data processing, troubleshooting, and reporting\n\nExperience configuring and supporting database and CRM integrations\n\nFamiliarity with REST APIs and third-party system integrations\n\nStrong analytical and problem-solving skills with the ability to diagnose technical issues efficiently\n\nExcellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences\n\nStrong organizational and time management skills with the ability to manage multiple priorities simultaneously\n\nPreferred Background\nExperience supporting SaaS implementations or customer-facing technical integrations\n\nFamiliarity with Zendesk or similar ticketing/support platforms\n\nExperience working in high-growth technology environments\n\nExposure to healthcare, senior living, or revenue operations platforms is a plus\n\nExperience utilizing AI for problem-solving and automating workflows\n\nComfortable operating in fast-paced environments with evolving priorities and technologies\n\nIdeal Candidate Traits\nNaturally curious and proactive problem solver\n\nHighly adaptable and eager to learn new technologies and systems\n\nCustomer-first mindset with strong relationship-building & communication skills\n\nDetail-oriented while maintaining a strong sense of urgency and execution\n\nThrives in collaborative, cross-functional environments","description_format":"text","description_chars":5659,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-14T12:24:52Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.177,"p_room":0.28,"age_days":167,"expected_fill_days":27,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/the-job-sauce-integrations-support-engineer-further","json_url":"https://alion.io/job/the-job-sauce-integrations-support-engineer-further.json","meta":{"generated_at":"2026-10-27T20:52:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12030,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5699},"rest":"https://alion.io/mcp/rest/get_company?id=5699"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-job-sauce-integrations-support-engineer-further"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-job-sauce-integrations-support-engineer-further"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-job-sauce-integrations-support-engineer-further"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-job-sauce-integrations-support-engineer-further\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-job-sauce-integrations-support-engineer-further"}]}