{"id":2387576,"url":"https://alion.io/job/the-kroger-co-front-endlead-clerk","title":"FRONT END/LEAD CLERK","company":{"id":1910939,"name":"The Kroger Co.","domain":"krogerfamilycareers.com","url":"https://alion.io/company/krogerfamilycareers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Frontend","role_family":"Frontend","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vernon Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":128000,"max_usd":244000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":38},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T14:27:11Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-19T21:34:00Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.\n Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting.\nDesign a cleaner, more efficient working environment for Front End, Customer Service and Accounting.\nEnsure safe, effective and efficient customer service is provided throughout department.\nImprove Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.\nProvide training, support and follow up on all aspects of Key Retailing.\nCoach and train customer service manager and front end supervisors.\nDemonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner. \nSupport store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area. \nFollow through on special assignments and perform any and all duties as assigned.\nMust be able to perform the essential functions of this position with or without reasonable accommodation.\n Minimum\nWilling to work mornings, afternoons, evenings, or nights as the work demands.\nWilling and available to work weekends and holidays as needed (emphasis on Prime Time)\nStore retail experience with an emphasis on customer service and front-end operations.\nAbility to multi task and handle large workloads.\nEffective written and oral communication skills.\nAbility to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.\nUnderstanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)\nPast work record must exhibit a high level of integrity and dependability.\nDesired\nThorough experience in customer service and all phases of front-end operations.","description_format":"text","description_chars":2325,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T20:24:10Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.527,"p_room":0.35,"age_days":9,"expected_fill_days":4,"reasons":["conf:2","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/the-kroger-co-front-endlead-clerk","json_url":"https://alion.io/job/the-kroger-co-front-endlead-clerk.json","meta":{"generated_at":"2026-10-19T21:57:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":964,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1910939},"rest":"https://alion.io/mcp/rest/get_company?id=1910939"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-kroger-co-front-endlead-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-kroger-co-front-endlead-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-kroger-co-front-endlead-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-kroger-co-front-endlead-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-kroger-co-front-endlead-clerk"}]}