{"id":1451193,"url":"https://alion.io/job/the-michaels-organization-talent-operations-program-manager","title":"Talent Operations Program Manager","company":{"id":1892508,"name":"The Michaels Organization","domain":"tmo.com","url":"https://alion.io/company/tmo-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Camden, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-29T07:50:17Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-12T13:49:37Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Overview\nThe Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.\nThe Talent Acquisition Program Manager is responsible for the effective administration, coordination, and continuous improvement of Talent Acquisition programs, processes, systems, and initiatives. This role serves as a key operational partner to the Talent Acquisition team, ensuring recruiting processes are efficient, compliant, data-driven, and aligned with the organization's talent strategy.\nThe Talent Acquisition Program Manager will oversee key components of the recruiting lifecycle, including requisition management, onboarding coordination, recruiting compliance, applicant tracking system (ATS) administration, internship and early-career programs, recruitment marketing initiatives, vendor management, teammate referral programs, reporting, and process improvement. The role may also carry a designated requisition load and provide direct recruiting support based on business needs.\nResponsibilities\nTalent Acquisition Operations & Requisition Management:\nManage the day-to-day administration of the Talent Acquisition process from requisition creation through candidate selection and onboarding.\nManage and monitor requisitions within the ATS to ensure positions are accurately posted, appropriately approved, and progressing in a timely manner.\nPartner with hiring managers and Talent Acquisition team members to ensure requisition information, job descriptions, salary ranges, organizational structures, and other position details are accurate.\nManage a designated requisition load, when needed, including sourcing, candidate screening, interview coordination, offer management, and candidate communication.\nMonitor recruiting activity and identify bottlenecks or delays requiring follow-up.\nEnsure timely movement of candidates through each stage of the recruiting process.\nTrack metrics such as time-to-fill, time-to-hire, requisition aging, source of hire, candidate pipeline activity, offer acceptance, referral hires, internship conversion, and other TA metrics.\nDevelop, maintain, and distribute Talent Acquisition reports, dashboards, and key performance indicators. Develop recommendations based on data to improve recruiting effectiveness and efficiency.\nATS Administration & Optimization:\nServe as a key business administrator and subject matter expert for the organization's Applicant Tracking System.\nMaintain ATS configurations, workflows, templates, recruiting fields, status codes, notifications, and other system components.\nCoordinate and implement ATS system updates, enhancements, and testing while establishing any new Standard Operating Procedures.\nPartner with HR Systems, and vendors to troubleshoot system issues and implement solutions.\nIdentify opportunities to leverage technology and automation to improve the candidate and recruiter experience.\nMonitor data integrity and ensure accurate and consistent use of the ATS across the organization.\nRecruiting Compliance:\nSupport compliance with applicable federal, state, and local employment and recruiting requirements.\nEnsure recruiting processes and ATS practices support appropriate documentation, recordkeeping, and reporting requirements.\nMonitor recruiting processes for compliance with established policies and procedures.\nPartner with HR, Legal, and other stakeholders on recruiting compliance initiatives, audits, and process changes.\nMaintain appropriate recruiting documentation and assist with responses to compliance and audit requests.\nStay informed of changes in recruiting-related regulations and recommend process updates as appropriate.\nOnboarding:\nCoordinate and support the transition of candidates from the recruiting process into the onboarding process.\nPartner with Talent Acquisition, hiring managers, and applicable vendors to ensure a seamless candidate-to-teammate experience.\nMonitor onboarding activities and identify issues that may delay start dates or completion of required onboarding activities.\nIdentify opportunities to improve the onboarding experience and strengthen the connection between recruiting and onboarding.\nSupport the development and maintenance of onboarding processes, communications, and resources.\nInternship & Early Career Programs:\nManage the administration and program execution of internship and other early-career talent programs.\nCoordinate recruiting timelines, university partnerships, candidate pipelines, interview processes, offers, and onboarding activities.\nPartner with business leaders and Talent Development to establish meaningful internship experiences and development opportunities.\nTrack program participation, conversion rates, retention, and other key program metrics.\nCoordinate internship communications, events, engagement activities, and program materials.\nIdentify opportunities to strengthen the organization's early-career talent pipeline and employment brand.\nRecruitment Marketing & Employer Brand:\nSupport and coordinate recruitment marketing initiatives designed to attract qualified candidates and strengthen the organization's employment brand.\nPartner with internal communications, marketing, and Talent Acquisition stakeholders on recruitment campaigns and talent attraction initiatives.\nSupport career site content, job postings, social media campaigns, recruiting communications, career events, and other recruitment marketing activities.\nMonitor the effectiveness of recruitment marketing efforts and recommend improvements based on data and candidate engagement.\nEnsure recruiting content and materials accurately reflect the organization's culture, employment experience, and employer value proposition.\n\nTeammate Referral Program:\nManage the organization's teammate referral program, including program administration, communications, tracking, and reporting.\nEnsure referral submissions are accurately documented and routed through the appropriate recruiting processes.\nMonitor referral activity, hires, and program effectiveness.\nDevelop communications and engagement strategies to increase awareness and participation in the referral program.\nPartner with Payroll/HR Operations to ensure referral bonuses or applicable payments are processed accurately and timely.\n\nVendor Management:\nManage day-to-day relationships with Talent Acquisition vendors and service providers.\nCoordinate vendor implementation, system access, communications, contracts, renewals, and performance monitoring.\nMonitor vendor performance against agreed-upon service levels and expectations.\nIdentify opportunities to consolidate, optimize, or improve vendor relationships and services.\nPartner with Procurement, Finance, Legal, and HR leadership as appropriate regarding vendor agreements and renewals.\n\nInvoicing & Financial Administration:\nManage and reconcile Talent Acquisition invoices and expenses while maintaining appropriate records of Talent Acquisition expenses and vendor spend.\nValidate vendor invoices against contracts, services provided, and agreed-upon pricing.\nPartner with Finance and Procurement to resolve discrepancies and ensure timely payment.\nSupport budget tracking and forecasting for Talent Acquisition programs and services.\nQualifications\nRequired Experience:\n4+ years of experience in Talent Acquisition, HR, recruiting operations, HR systems, program management, or a related field.\nRequired Education/Training: Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, or equivalent combination of education and experience.\nRequired Skills and Abilities:\nExperience working with an Applicant Tracking System and managing recruiting data and processes.\nStrong project and program management skills with the ability to manage multiple priorities and deadlines.\nStrong analytical and reporting skills with the ability to translate data into actionable insights.\nStrong attention to detail and commitment to data accuracy and compliance.\nDemonstrated ability to work collaboratively with recruiters, hiring managers, HR partners, vendors, and senior leaders.\nStrong written and verbal communication skills.\nProficiency with Microsoft Office, particularly Excel, PowerPoint, and Outlook.\nExperience managing internship, early-career, referral, or recruitment marketing programs preferred.\nExperience with recruiting compliance and employment-related regulations preferred.\nExperience managing third-party vendors and contracts preferred.\nExperience with HR analytics, dashboards, or business intelligence tools preferred.\nExperience managing requisitions and conducting full-cycle recruiting preferred.\nExperience in a multi-site or multi-business-unit organization preferred.\nWorking Conditions:\nOffice setting\nMust possess a commitment to work varied hours to accomplish tasks\nSalary Range Information:\nThe range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nRewards & Benefits:\nWe know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.\nHelp make the world a better place in a team-oriented environment.\nGrow with our organization through various professional development opportunities.\nCollaborate and thrive in a company culture where all are welcome\nMichaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.\nCome join our team. You’re going to love it here!\nSalary Range\n$68,000-$80,000 Annually","description_format":"text","description_chars":10611,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Real Estate"],"lifecycle":[{"event":"open","at":"2026-09-29T07:50:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.444,"p_room":0.35,"age_days":12,"expected_fill_days":3,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/the-michaels-organization-talent-operations-program-manager","json_url":"https://alion.io/job/the-michaels-organization-talent-operations-program-manager.json","meta":{"generated_at":"2026-10-12T14:37:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22945,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1892508},"rest":"https://alion.io/mcp/rest/get_company?id=1892508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-michaels-organization-talent-operations-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-michaels-organization-talent-operations-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-michaels-organization-talent-operations-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-michaels-organization-talent-operations-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-michaels-organization-talent-operations-program-manager"}]}