{"id":2167357,"url":"https://alion.io/job/the-montford-operations-manager","title":"Operations Manager","company":{"id":2474795,"name":"The Montford","domain":"themontford.com","url":"https://alion.io/company/themontford","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45000,"max":50000,"currency":"USD","period":"year","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-24T16:24:00Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-11-09T08:20:05Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":76},"description":"Join Our Team as an Operations Manager at theTru by Hilton Burlington!\nAre you an inspiring leader who loves coaching a diverse team, connecting with travelers, and setting the standard for a warm lobby and morning experience?\nAt Parks Hospitality Group, we are looking for a dynamic and engaging Operations Managerto lead both our Guest Services and Breakfast operations. In this highly visible leadership role, you will be the champion of our overall guest experience-mentoring, training, and inspiring our front office and morning food service teams to deliver the seamless, genuine hospitality that keeps our guests coming back.\nWhat You’ll Do:\nOversee daily operations of Guest Services and Breakfast, ensuring efficient service and guest satisfaction. \nLead efforts to deliver exceptional guest experiences by addressing feedback and resolving complaints. \nParticipate in the hotel’s reputation management initiatives, ensuring positive reviews and feedback.\nMonitor staffing levels, schedules, and departmental performance. \nMaintain compliance with safety, health, and brand policies.\nConduct regular inspections of rooms, public spaces, and facilities.\nAct as the primary point of contact for team members and guests in the absence of the General Manager.\nWhat You’ll Need:\n2+ years of hotel operations experience, including supervisory roles.\nStrong leadership and organizational skills.\nProficiency in property management systems.\nWhy You’ll Love Working Here:\nImmediate medical, vision, and dental benefits starting on your very first day. \nGenerous bonus plan based on a percentage of annual base salary \nSave for the future with our 401(k) plan, including a 50% company match on contributions up to 6% of annual salary. \nPaid time off (PTO) for all team members, including bereavement leave and parental leave. \nMonthly fitness and health program, up to $120/month reimbursement. \nMonthly cell phone reimbursement. \nExplore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.\nOpportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a BestPlace to Work.\nAbout Us:\nAt Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.\nLocation:\nTru by Hilton Burlington | 982 Kirkpatrick Rd, Burlington, NC 27215","description_format":"text","description_chars":2558,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Weddings & Bridal"],"lifecycle":[{"event":"open","at":"2026-10-09T10:40:44Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.397,"p_room":0.28,"age_days":76,"expected_fill_days":28,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/the-montford-operations-manager","json_url":"https://alion.io/job/the-montford-operations-manager.json","meta":{"generated_at":"2026-11-09T13:13:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17162,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2474795},"rest":"https://alion.io/mcp/rest/get_company?id=2474795"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-montford-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-montford-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-montford-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-montford-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-montford-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2167357}},{"tool":"search_jobs","arguments":{"company":"themontford.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2167357},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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