{"id":2543141,"url":"https://alion.io/job/the-orchard-ecommerce-manager-gsa","title":"eCommerce Manager - GSA","company":{"id":686228,"name":"The Orchard","domain":"theorchard.com","url":"https://alion.io/company/theorchard","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":9,"ghost_share":0,"stale_share":0.111,"repost_share":0,"time_to_fill_p50_days":72,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":62000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2430},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T14:21:30Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-19T20:00:41Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The E-Commerce Manager is responsible for driving the growth, performance, and overall success of the organization’s e-commerce platforms. This role involves strategically enhancing online presence, optimizing sales, and delivering an exceptional customer experience. By combining strategic planning, operational execution, and cross-functional collaboration, the E-Commerce Manager will ensure the continued success and expansion of our e-commerce business.\nIn this role, you will oversee artist webstores, providing guidance to clients on best e-commerce practices and ensuring seamless execution of campaigns and product launches. A strong background in Shopify, inventory management, and project management is essential, as well as the ability to work closely with the marketing team to create impactful promotions and seasonal campaigns. You’ll play a critical role in ensuring deadlines are met and campaigns are executed flawlessly from start to finish.\nWe’re looking for a self-starter who can generate innovative campaign ideas, lead teams and clients through every step of the process, and manage multiple projects simultaneously. A solid understanding of e-commerce calendars, promotions, and industry trends is key to excelling in this position. If you thrive in a fast-paced environment and are passionate about creating exceptional online shopping experiences, we’d love to hear from you.\nWhat you will do\nManagement of the company's D2C and e-commerce operations across the EU region\nFull responsibility for the online stores, including artist and label stores on Shopify, and their integration with warehouse and ERP systems\nCreation and maintenance of product listings across the stores\nCoordination and management of the external logistics partner, including daily operational alignment\nOversight of order fulfillment processes, ensuring accurate order, shipping, and payment status handling\nManagement and continuous improvement of customer service processes, including the integration of new systems and tools for more efficient support\nImplementation of store front-end changes and optimizations\nAdministration of D2C stock reservations and associated operational workflows\nServe as the central point of contact for all EU e-commerce daily business\nWho you are:\nMinimum of 3 years of experience in e-Commerce,\nExperience within the music industry is preferable \nStrong project management skills, with the ability to oversee multiple campaigns and meet tight deadlines.\nCollaboration and communication skills, with the ability to work effectively across marketing teams, clients, and other stakeholders.\nExcellent analytical and problem-solving skills\nProficiency in Shopify and email marketing platforms is also preferable\nFluent in written and spoken German and English","description_format":"text","description_chars":2791,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Media & Entertainment","Music Industry"],"lifecycle":[{"event":"open","at":"2026-10-14T16:06:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":72,"reasons":["conf:1","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/the-orchard-ecommerce-manager-gsa","json_url":"https://alion.io/job/the-orchard-ecommerce-manager-gsa.json","meta":{"generated_at":"2026-10-19T20:14:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686228},"rest":"https://alion.io/mcp/rest/get_company?id=686228"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-orchard-ecommerce-manager-gsa"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-orchard-ecommerce-manager-gsa"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-orchard-ecommerce-manager-gsa"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-orchard-ecommerce-manager-gsa\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-orchard-ecommerce-manager-gsa"}]}