{"id":3291147,"url":"https://alion.io/job/the-orchard-solutions-coordinator","title":"Solutions Coordinator","company":{"id":686228,"name":"The Orchard","domain":"theorchard.com","url":"https://alion.io/company/theorchard","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":65,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":43000,"period":"year","method":"role_seniority_country_cell","sample_n":23},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T13:39:28Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T04:59:02Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The Orchard is seeking a Solutions Coordinator to join our dynamic Solutions team in the UK. The Solutions team is the primary, client-facing representative of the Orchard’s administrative teams, and works across content operations, managing both digital and physical product logistics. You will be assisting across the entire team, working both with other internal teams and external clients, ensuring our content operations are streamlined and effective. This is a highly responsible role that requires working to strict deadlines with effective prioritisation, clear and concise communication, a keen eye for detail, and a love for all types of music.\nAs a team we meet in the London office from Monday-Thursday. People may choose to work remotely on Fridays. \nWhat you'll do:\nSupport the UK Solutions Managers with content operations across our roster of clients.\nAct as a strategic link between clients and internal Orchard teams, tackling questions and issues head on to deliver success across the distribution experience.\nSupport the UK Physical Operations team across their tasks and processes\nProcessing of sales orders and shipments, both for internal teams and external clients\nFulfilment and customer service across a variety of platforms\nContinually identifying process and procedure improvement of existing tasks.\nAs part of the team, working proactively with all departments to ensure effective workflow.\nWho you are:\nAt least 1 year of relevant experience working in a distribution or label environment\nExperience and understanding of both digital and physical distribution, and knowledge of the wider music industry\nExperience and knowledge of Google Suite and Microsoft Office\nExperience of problem solving in a fast paced environment, highly organized with strong attention to detail and the ability to prioritize and multi task.\nExcellent communication skills, via email, over the phone and in person\nExperience of working in a customer facing capacity\nWhat we give you:\nYou join a vibrant global community with the opportunity to channel your passion every day \nA modern office environment designed for you, empowering you to bring your best \nInvestment in your professional growth and development enabling you to thrive in our vibrant community \nThe space to accelerate progress, positively disrupt and create what happens next \nWe give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives \nWe provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break \nEqual Opportunities\nAs an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.\nWe employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.\nPrivacy Policy\nPlease click here to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information.\nPlease note that applicants must be at least 18 years of age.","description_format":"text","description_chars":3498,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Music Industry"],"lifecycle":[{"event":"open","at":"2026-10-26T20:04:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":65,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/the-orchard-solutions-coordinator","json_url":"https://alion.io/job/the-orchard-solutions-coordinator.json","meta":{"generated_at":"2026-11-03T07:20:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10317,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686228},"rest":"https://alion.io/mcp/rest/get_company?id=686228"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-orchard-solutions-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-orchard-solutions-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-orchard-solutions-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-orchard-solutions-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-orchard-solutions-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3291147}},{"tool":"search_jobs","arguments":{"company":"theorchard.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3291147},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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