{"id":3009053,"url":"https://alion.io/job/the-owl-centre-people-advisor","title":"People Advisor","company":{"id":4417668,"name":"The Owl Centre","domain":"theowl.org","url":"https://alion.io/company/theowl-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pontypool, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":518},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T13:38:05Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-01T15:25:51Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"This role will be based out of our Pontypool Head Office and be required to work from here at least x 2 times per week as part of a hybrid working model.\nAs the People Advisor at Owl, you play a key role in supporting managers and colleagues across the organisation, providing expert advice, coaching and guidance on employee relations matters, people policies and employment practices. You will work closely with managers to build their confidence and capability in managing people issues effectively, ensuring fair, consistent and legally compliant outcomes. \nAlongside your employee relations responsibilities, you will take ownership of payroll administration and people data accuracy, ensuring colleagues are paid correctly and on time while maintaining robust people records and reporting.\nEmployee Relations and Manager Support \nAct as the first point of contact for managers seeking advice on employee relations matters, providing guidance on absence management, performance conduct, grievances, flexible working and capability issues to support concise decision making, promote fair outcomes and minimise organisational risk. \nCoach and support managers through providing guidance, advice and practical support to build confidence and capability in managing people matters effectively and in line with company policies and values, to empower our managers to handle people matters effectively. \nProvide practical, risk-based HR advice by assessing individual circumstances, organisational priorities and colleague wellbeing to support fair, informed decision-making and achieve sustainable outcomes while minimising organisational risk. \nManage employee relations cases from initial concern through to resolution, maintaining accurate documentation and monitoring trends to strengthen manager capability, improve outcomes and minimise organisational risk. \nPrepare letters, meeting documentation and outcome communications for formal and informal people processes to support fair outcomes and maintain accurate records. \nPayroll and People Administration \nLead monthly payroll preparation and submission with the People Co-ordinator, by ensuring all payroll changes are processed accurately and within agreed deadlines so that all colleagues are paid accurately and on time and that payroll compliance is maintained. \nAct as the primary liaison with our payroll provider to resolve queries and ensure payroll accuracy through timely communication to ensure our colleagues have a reliable pay experience. \nMaintain and audit accurate employee records across HR and payroll systems by coordinating employee lifecycle changes, including new starters, contractual amendments, salary changes and leavers and ensuring compliance with payroll legislation and company policies, to support accurate payroll processing, data integrity and regulatory compliance. \nPolicy, Process and Compliance \nSupport the review, implementation and continuous improvement of HR policies and procedures by ensuring alignment with current employment legislation and best practice, to promote consistency, maintain compliance and minimise organisational risk. \nAdvise and support managers and colleagues on the interpretation and application of HR policies, while maintaining accurate and confidential employee records in line with GDPR requirements, to ensure fair and consistent people management and protect employee information. \nPeople Data and Reporting \nProduce regular people metrics and reports by analysing absence, turnover and employee relations trends, providing insights and recommendations to support informed decision-making, identify risks and drive continuous improvement. \nSupport workforce planning and organisational reporting by providing accurate, timely people data and analysis to help the People Team anticipate workforce needs, inform business planning and support organisational objectives. \nTraining and Development \nDeliver manager briefings and workshops on employee relations and people management best practice, building managers’ knowledge, skills and capability to manage people matters effectively and consistently. \nDevelop practical guidance materials, toolkits and resources to support day-to-day people management, promoting a culture of accountability, fairness and a positive employee experience across the organisation. \nYou are someone who: \nBuilds trusted relationships with managers and colleagues. \nHas fantastic coaching and influencing skills. \nCommunicates confidently and professionally at all levels. \nCan balance empathy with sound commercial judgement. \nIs highly organised and able to manage multiple priorities. \nDemonstrates discretion and confidentiality. \nRemains calm and resilient when managing complex situations. \nTakes ownership and follows through on commitments. \nYou are someone who has: \nExperience working in an HR Advisory or People Advisor role. \nGreat employee relations experience across a range of casework. \nExperience coaching and supporting managers on people matters. \nExperience of payroll administration and payroll processes. \nGood knowledge of UK employment law and HR best practice. \nExperience maintaining HR systems and employee records. \nCIPD Level 5 qualification or equivalent experience. \nExperience working within a healthcare, clinical or regulated environment. \nExperience delivering training or manager development sessions. \nExperience producing and analysing people data and reports. \nYou’re someone who lives by our values\nWe are one team\nWe are reliable\nWe are creative\nWe are passionate","description_format":"text","description_chars":5564,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-10-21T14:56:02Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled 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