{"id":1325897,"url":"https://alion.io/job/the-pod-group-act-team-supervisor","title":"ACT Team Supervisor","company":{"id":1623885,"name":"The Pod Group","domain":"podgroup.ca","url":"https://alion.io/company/podgroup","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58000,"max":65000,"currency":"CAD","period":"year","gross":null,"usd_annual":45615},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Path Planning","optional":false},{"name":"Supervision","optional":false}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-14T09:51:12Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"COMPASSIONATE\nRESOURCEFUL\nCOLLABORATIVE\nORGANIZED\nCLIENT-CENTRED\nOVERVIEW\nA growing, community-based organization that provides shelter and outreach support for homeless youth in Peel Region. They are a leading organization recognized in the community for its commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.\nAre you passionate about supporting youth homelessness and mental health?\nThe Pod Group is partnering with this organization to place a resourceful, compassionate, and hands-on individual to fulfill the role of a ACT Team Supervisor.\nWHY YOUR ROLE MATTERS\nThe ACT Team Supervisor provides oversight and supervision for youth case management staff within an Assertive Community Treatment (ACT) model. This role will ensure high-quality, evidence-informed service delivery aligned with Housing First for Youth principles and the strategic priorities of Our Place Peel.\nThe Supervisor supports the ACT team members in delivering coordinated, youth-centered care to young people ages 16-24 who are experiencing complex mental health, substance use, and housing challenges, with a focus on addressing barriers to housing. The role combines staff supervision, clinical consultation, and a small, focused caseload of high-acuity clients to maintain direct practice and model best practices.\nHOW YOU WILL MAKE AN IMPACT\nLeadership & Supervision\nProvide day-to-day supervision, coaching, and performance management to case management staff.\nFacilitates regular staff meetings to review program deliverables for quality and continuous improvement.\nParticipate and support the recruitment process for front-line roles such as Intensive Case Managers and Diversion workers.\nSupport staff in delivering high-quality, youth-centered case management services.\nHelp coordinate team case consultations and maintain daily oversight of assigned care load for the team.\nEnsure care loads are equitably distributed on the team. \nPromote staff development through training, mentorship, and ongoing feedback.\nEnsure adherence to organizational policies and strategic priorities, ACT model fidelity, and HF4Y principles.\nSupervisory Oversight & Practice Excellence\nIn coordination with the Youth Clinical Services Manager, provide consultation on complex cases (mental health, substance use, housing instability). \nReview and support development of assessments and individualized care plans.\nEnsure service delivery reflects Housing First for Youth trauma-informed, harm reduction, and recovery-oriented practices.\nSupport staff in crisis response, risk assessment, and de-escalation.\nMonitor service quality through team case reviews, documentation audits, and outcome tracking.\nACT Team & System Coordination\nCollaborate with the larger Youth Services Department, including Prevention and specialized services, to ensure integrated care planning and delivery.\nSupport care path planning and service coordination across health, housing, justice, and community sectors.\nParticipate in and help guide case conferences to ensure alignment and minimize service gaps.\nServe as a key liaison with internal and external partners, advocating for youth assigned to the care team.\nProgram Operations & Quality Assurance\nOversee team caseloads and support effective workload management and prioritization.\nEnsure timely, accurate documentation and reporting in line with requirements.\nContribute to program evaluation, quality improvement, and reporting.\nSupport implementation of best practices and continuous improvement initiatives.\nPromote a healthy and safe environment, while maintaining process, procedure and policies.\nProvides on-call support, which includes problem solving, consultation, guidance and feedback to front-line employees through crisis management and challenging events.\nDirect Service\nManage and support high-acuity or complex youth to:\nMaintain clinical practice expertise and credibility.\nModel best practices and engagement strategies for staff.\nProvide direct intervention in particularly complex or high-risk cases.\nDeliver assessment, care planning, and case management support consistent with HF4Y and ACT principles.\nSupport staff and youth during crisis situations, housing instability, and transitions.\nWHAT YOU WILL BRING\nWe value diverse professional and lived experiences, including backgrounds in mental health, addiction, and homelessness.\nBachelor’s degree in a relevant field. Master’s and/or Certification in Mental Health and Addictions is strongly preferred.\nRegistration with a professional regulatory body (e.g., RSW, RCC, Canadian Certified Counsellor, OACYC, or equivalent).\nMinimum 3-5 years of progressive experience in mental health, substance use, and/or homelessness services.\nMinimum 1-2 years of supervisory or leadership experience.\nKnowledge of housing first for youth, trauma-informed care, and harm reduction practices.\nA leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community.\nKnowledge of resources and supports for youth and exposure to Region of Peel resources.\nExperience working with youth and/or HF4Y or ACT models strongly preferred.\nExperience with program development, evaluation, and quality improvement.\nFlexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation.\nValid CPI/UMAB and First Aid/CPR certifications.\nValid Ontario Driver’s License, clean driver’s abstract, access to a personal vehicle and $2,000,000 (minimum) liability car insurance coverage.\nSatisfactory Vulnerable Sector Police Check that meets the standards of the organization.\nMust be flexible to work at Brampton and/or Mississauga location.\nOUR COMMITMENT TO EDIB\nThe success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging.\nOUR PARTNERSHIP - THE POD GROUP\nThe Pod Group (PG) connects candidates with amazing career opportunities in Ontario! We collaborate extensively with not-for-profit and community-based organizations, including health, social services, developmental, housing, mental health, and community health care.\nWe promote a unique candidate experience that integrates equity, diversity, inclusion and belonging in our engagement with candidates. Our recruitment strategy focuses on learning more about your career goals and aligning your passion with mission-driven work.\nWe thank you for your interest in applying!\nJob Type: Full-Time\nUnionized Salary: $58,000 - $65,000 CAD Annually\nVacancy: Current Opening","description_format":"text","description_chars":7072,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources"],"lifecycle":[{"event":"open","at":"2026-09-27T03:14:17Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.37,"p_room":0.55,"age_days":40,"expected_fill_days":29,"reasons":["conf:3","stale_co","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":45615,"is_top_pay":false},"html_url":"https://alion.io/job/the-pod-group-act-team-supervisor","json_url":"https://alion.io/job/the-pod-group-act-team-supervisor.json","meta":{"generated_at":"2026-10-14T10:52:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12918,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1623885},"rest":"https://alion.io/mcp/rest/get_company?id=1623885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-pod-group-act-team-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-pod-group-act-team-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-pod-group-act-team-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-pod-group-act-team-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-pod-group-act-team-supervisor"}]}