{"id":3055509,"url":"https://alion.io/job/the-portfolio-group-office-planner-3","title":"Office Planner","company":{"id":2630175,"name":"The Portfolio Group","domain":"theportfoliogroup.com","url":"https://alion.io/company/theportfoliogroup","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"B","score":75,"open_postings":233,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hinckley, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24000,"max":30000,"currency":"GBP","period":"year","gross":null,"usd_annual":40157},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T14:34:16Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-22T07:41:48Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Office Planner |Hinckley - 5 Days Onsite |£23,000 - £24,000 + Group Bonus\nAre you a people-person with a knack for organisation and problem-solving?\nWe’re looking for an Office Diary Planner to join our busy, high-energy account management team. You’ll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule!\nDay to Day\nScheduling appointments for our clients with consultants\nHandling service issues quickly, professionally, and with a focus on resolution\nRescheduling and managing diaries to keep everything on track\nInvestigating and updating client records with accuracy and care\nLiaising with consultants, credit control, and other teams to keep clients happy\nAnswering inbound calls and emails, aiming for first-time resolution every time\nYOU?\nA positive “can-do” attitude and a passion for helping people\nStrong organisation and time-management skills\nConfidence to work in a fast-paced, client-focused environment\nFlexibility, resilience, and a great team spirit\nWant to get involved..\nYou’ll be part of a dynamic, supportive team where every day is different. 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