{"id":1269979,"url":"https://alion.io/job/the-scion-group-assistant-community-manager-3","title":"Assistant Community Manager","company":{"id":684479,"name":"The Scion Group","domain":"thesciongroup.com","url":"https://alion.io/company/thesciongroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":38,"ghost_share":0,"stale_share":0.711,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["College Station, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":333},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ClickUp","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T19:39:39Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-19T10:32:00Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Want to learn more about The Scion Group? Check out our website.\nWe're hiring immediately!\nWe are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.\n*This position with support 5 properties in the College Station, Texas area. \nYour Opportunity\nScion is paving a path in student living and the Assistant General Manager is an instrumental team member in the execution of our vision. This position will assist the General Manager with the supervision of all business functions related to operations and partner closely with the Customer & Sales Experience Manager on initiatives.\nThe Assistant General Manager has a bias for action and is eager to learn and grow their career in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.\nYour Benefits\nFLSA Status Exempt\nDiscretionary annual bonus\nPaid Time Off\nFloating Holiday\nHealth Insurance\nDental Insurance\nVision Insurance\n401k Matching\nPaid Parental Leave\nLearning reimbursement opportunities\nYour Responsibilities\nStaff Development and Leadership\nAssist with attracting candidates both on and off campus, hiring new team members and improving employee retention.\nAssist the General Manager with the training, coaching, development and leadership of exceptional team members.\nCoordinate with the Customer & Sales Experience Manager to manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.\nPartner with GM to elevate employee experience through data, conversations and team building to ensure high morale.\nProperty Administration\nAssist GM to prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.\nDeliver legal and resident notices and files evictions in compliance with current policy and local ordinances.\nManage all resident accounts and utility billing, coordinate accounts receivables and maintain regular auditing and documenting.\nFacilities & Capital\nResponsible for a safe and sanitary community experience for employees, residents and guests including curb appeal, common areas and preventative maintenance.\nAssist with upholding the Scion Standard by conducting monthly property walks and conducting inspections.\nRegularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.\nCoordinate work orders with appropriate staff or vendors to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.\nAnnual Turnover Process\nAssist the General Manager, Customer & Sales Experience Manager and Facilities Supervisor with the planning and execution of annual turnover process to ensure all team members and vendors have clear goals and expectations to meet deadlines.\nAssist with property staffing to ensure property has adequate support for the preparation and execution of annual turnover.\nUtilize Turnable to track electronic turnover board to ensure adequate progress is being made and deadlines are being met.\nAssess damage at move-out to calculate required charges and prepare final billing or process refunds. Track, respond and process any damage charge disputes.\nAssist the General Manager with conducting move-out inspections and vendor service walks to ensure units are ready for move-in dates.\nProvide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.\nFinancial Performance\nAssist in the preparation of Month End reports, reconcile, and balance all accounts receivable.\nEnforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month-end.\nPost and collect damage charges from quarterly inspections.=\nCustomer Experience & Sales\nDevelop written communication to keep customers informed of important community information to prevent resident concerns.\nSupport the CXM with the execution of customer experience initiatives, engagement initiatives and additional marketing opportunities.\nUtilize Key Performance Indicators (KPIs) to report on trends, insights and proactively address issues to provide expert direction on sales and revenue goals such as market rates, gain to lease, concessions, and leasing velocity.\nManage all escalated resident concerns and account matters in a timely manner. and implement changes to improve resident experience based on common escalated concerns that appear.\nRespond to Google and Yelp reviews via Entrata and partner with team members to address concerns.\nAssist with monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.\nThe responsibilities listed above may not be all inclusive.\nWhat We Require\nExceptional written and verbal communicator\nStrong detail orientation\nConfidentiality\nCustomer-centric mindset\n1+ years’ experience working at living communities/property management\n Proficient in Property Management Systems (Entrata preferred)\nRelevant Systems and Platforms\n Entrata (Property Management System)\nGreenhouse (Applicant Tracking System)\nLattice (Performance Management System)\nTurnable (Electronic Turn board)\nQualtrics (Employee and Resident Experience platform)\nMicrosoft Office\nOps Technology\nClickUp (Project Management Tool)\nScion Intelligence\nOperational Details\nJob location is at the assigned property. May be required to travel periodically.\nWorking hours consist of daytime business hours, requiring additional non-traditional hours during peak times and emergencies.\nWho is Scion?\nAt The Scion Group, we’re changing what student housing means. It’s bigger than beds and buildings. It’s about providing unique experiences and creating communities - both on and off campus - that feel less like a place and more like a home. As one of North America’s leading owners, operators and advisors of student housing, we are defining the future of student living.\nTaking the student housing industry by storm starts by surrounding yourself with the right people. We want trail blazers and risk takers. Go-getters and game changers. We want dreamers and doers. From operations to accounting, advisory to finance, we’re building a team to help us take student living to the next level.\nAt Scion, we don’t just lead the way, we Make Way. How do we do it? We know we’re far from perfect and we’re relentless in finding ways to better ourselves. You'll come to find out that Make Way is a call to action to pave your own path and to lead, not follow. It’s what sets Scion apart and secures our spot as one of the fastest growing, industry-leading companies.\nThe Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.\nIND2 #wearehiring #werehiring","description_format":"text","description_chars":8150,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Health insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Real Estate Rental","Property Management"],"lifecycle":[{"event":"open","at":"2026-09-25T23:46:45Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.611,"p_room":0.9,"age_days":23,"expected_fill_days":41,"reasons":["conf:3","stale_co","wave","win:mid","comp:junior,brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/the-scion-group-assistant-community-manager-3","json_url":"https://alion.io/job/the-scion-group-assistant-community-manager-3.json","meta":{"generated_at":"2026-10-19T13:56:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10109,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684479},"rest":"https://alion.io/mcp/rest/get_company?id=684479"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-scion-group-assistant-community-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-scion-group-assistant-community-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-scion-group-assistant-community-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-scion-group-assistant-community-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-scion-group-assistant-community-manager-3"}]}