{"id":3156775,"url":"https://alion.io/job/the-shipyard-account-manager","title":"Account Manager","company":{"id":3607,"name":"The Shipyard","domain":"theshipyard.com","url":"https://alion.io/company/theshipyard","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":72000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T14:48:23Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T06:35:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Shipyard is a leading, independent marketing and communication agency headquartered in Columbus, OH and San Diego, CA that brings together talented individuals across the creative, communications, media and digital landscape. Uniquely designed to Engineer Brand Love through a unifying approach of paid, owned and earned channels, we work together to grow brands that audiences can't help but love.\nOur family of brands, Fahlgren Mortine, TURNER and TinyWins, span integrated communications, travel and lifestyle, and digital innovation, giving us the range and depth to deliver for clients locally, regionally and nationally.\nMomentum is nothing without the people driving it. See who we are at https://theshipyard.com/culture before you hit apply!\nSUMMARY\nWe are looking for a smart, experienced, and motivated Account Manager to join our San Diego team.\nAt The Shipyard, our Client Engagement team is on a mission to be trusted advisors to our clients, working in partnership to engineer brand love and drive successful business outcomes.\nThe Account Manager is a trusted go-to person for the clients on day-to-day requirements, issues and challenges. Working on one or more accounts, this person functions as the “glue” that keeps client programs of work and people moving together to deliver executional excellence.\nThis is a hybrid work from home/office position (in-office attendance is required on Tuesdays & Thursdays) and the candidate must live near San Diego, CA.\nAt The Shipyard, we know that it's your unique talents, backgrounds, and perspectives that make you who you are, just like our team, who come from various career paths and experiences. We believe we can't be truly diverse without you bringing your most authentic self to the agency.\nStudies show that people from marginalized communities may not always apply for positions if they don't meet every single requirement in a job posting. At The Shipyard, we encourage you to apply even if you don't meet all the requirements. We believe that your passion for what we stand for - our values and purpose - is just as important as meeting every checkbox.\nWHAT YOU’LL DO\nYou will manage the daily workflow of assigned client(s) under the direction of an Account Supervisor or Account Director.\nBusiness Leadership\nUnderstanding, growth and workflow management across key advertising agency business functions: \nRelationship management of both client & internal teams \nPaid media campaign planning & management - digital and traditional \nData & Analytics - paid media performance & optimization \nStrategy - research & analysis of industry trends, competitive data\nCreative - concepting & execution\nProduction - TV, digital, radio & web\nDemonstrate understanding of client business objectives, utilizing to provide key direction or make decisions\nDemonstrate understanding of client’s business results\nProvide support on efforts to propel the client’s business forward such as competitive reviews \nSupport annual account planning process for assigned account(s)\nSupport the development of client business reviews for assigned account(s) \nFinancial Management\nCoordinate project estimates with agency producers \nManage getting client signatures on project estimates \nTrack all approved estimates and monthly billing on client Budget Tracker, laddering updates to Account Supervisor or Account Director \nReview monthly billing packets for accuracy and alignment within total budget\nBe an agency advocate, managing work as efficiently as possible to enhance profitability\nRecognize scope changes and elevate to Account Supervisor or Account Director\nTalent Usage Management/ Tracking\nRelationship Management \nInteract professionally with various levels of Company employees and outside representatives\nServe as primary point of contact for clients and foster positive, consistent, trusted client interactions \nFoster positive, trusted agency relationships across disciplines/departments \nContribute to a culture of collaboration and accountability to ensure work moves efficiently through the agency \nCross-Functional Scope of Work Facilitation\nPartner with Program Managers to service the client from project identification to final delivery\nProvide administrative duties including coordination of client meeting materials and resources\nProvide detailed but concise notetaking for key meetings, to be used by Account Lead for internal and external communication (e.g., conference reports recapping key decisions and action items)\nManage internal Account Management documents (e.g., Client Tracker/Contacts/Birthdays/Anniversaries) and coordination of distributing client gifts\nProvide support in structuring client presentations, tracking documents and accounting tracking systems\nProvide secondary support in proofreading critical documentation before client presentations\nSchedule collaborative meetings between internal teams under the direction of Account Supervisor or Account Director\nCoordinate meetings/presentations with clients and agency staff\nWrite Executional Briefs to guide the development of campaign assets\nConduct executional creative kick-off meetings\nContribute to and/or draft Media Briefs to review with Account Supervisor or Account Director\nManage client feedback, revisions and approvals through appropriate channels\nReview project deliverables against established business objectives, brand standards and media specifications for confirmation of deployment\nWork with Media (planner, channel teams) and Program Managers to effectively/efficiently complete campaign workbooks to deploy paid media campaigns in alignment with established processes\nWork with Media and Analytics to deliver campaign reporting dashboards and companion documents to client in accordance with reporting schedule\nAssist with various other project coordination tasks as needed\nWHAT YOU’LL BRING\nExperience\n2-5 years equivalent work experience in an Account Manager or similar role\nSuccess in nurturing client and internal agency relationships\nTraining in creating client documents and project briefs that drive exceptional outputs and performance\nTrack record of successfully driving projects forward\nDemonstrated ability to take initiative, collaborate, work independently, and prioritize workload\nSkills\nExcellent organizational and time-management skills\nAttention to detail\nFunction well in a fast-paced environment under tight deadlines\nCapacity to multitask and transition between clients and projects\nActive listening skills to build mutual understanding\nAbility to work effectively and collaboratively within a cross-functional team setting\nCommunicate in a concise manner, both in writing and verbally\nIdentify problems and proactively find solutions\nCharacteristics\nCan-do, positive attitude\nAn innate curiosity for innovating, problem-solving and connecting the dots\nAn interest in contributing to process evolutions\nProactive mindset and interest in providing clients with solutions\nWillingness to travel as needed\nWHAT YOU’LL GET\nThe overall target range of base compensation for this role is $72,000 - $85,000. Compensation offered will be determined by additional factors such as location and experience.\nOpen PTO\n40 hours of paid sick time (annually) \nFlexible work hours and remote work\nPaid holidays + holiday closure between Christmas Eve and New Year’s Day\nCompany-paid medical, dental, and vision insurance\nLife insurance and disability benefits\n401k program with employer matching\n6 weeks paid parental leave\nEmployee bonus referrals\nDog-friendly offices\nCompany-provided snacks and beverages (yes, beer/wine included)\n… and lots more!\nRequirements\nMust be authorized to work in the U.S. without the need for visa sponsorship.","description_format":"text","description_chars":7717,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Hybrid work","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Creative Agencies","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-23T14:48:23Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.855,"p_room":1,"age_days":4,"expected_fill_days":23,"reasons":["conf:4","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/the-shipyard-account-manager","json_url":"https://alion.io/job/the-shipyard-account-manager.json","meta":{"generated_at":"2026-10-28T10:54:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14245,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3607},"rest":"https://alion.io/mcp/rest/get_company?id=3607"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-shipyard-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-shipyard-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-shipyard-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-shipyard-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-shipyard-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3156775}},{"tool":"search_jobs","arguments":{"company":"theshipyard.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3156775},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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