{"id":3955832,"url":"https://alion.io/job/the-social-hub-member-programme-manager","title":"Member Programme Manager","company":{"id":684727,"name":"The Social Hub","domain":"thesocialhub.co","url":"https://alion.io/company/thesocialhub","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":27,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Florence, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26675,"max":null,"currency":"EUR","period":"year","gross":true,"usd_annual":29727},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T07:26:22Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T17:42:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Your Mission, Should You Choose to Accept It \nYou’re the one who turns a building into a community people don’t want to leave. As our Member Programme Manager, you create the moments that bring people together, spark connections, and keep the energy alive in the hub. From packed events to unexpected collaborations, you make sure there’s always something happening that people talk about. \nYou’ll own the full experience, from idea to execution, building a programme that keeps members coming back and makes outsiders want in. You stay close to the city, spotting trends, meeting the right people, and turning that into experiences that feel fresh and relevant. Inside the hub, you’re the go-to for all things community. \nThis isn’t a desk job. It’s hands-on and people-first. If you love creating buzz, building relationships, and seeing your ideas come to life in real time, this is your stage. \nIn Case You Don’t Know Who We Are \nKnown for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. \nWhat You’ll Do \nBuild a community programme that people actually show up for \nCreate and run events from idea to execution \nPartner with local brands, creators, and collaborators to bring the hub to life \nTurn member feedback and city trends into fresh programming \nManage the full event calendar and keep it exciting and relevant \nOwn the event budget and track what works and what doesn’t \nBrief teams across ops and marketing to bring every event together \nLead community initiatives like the Dear Neighbour and Ambassador programmes \nWhat You’ll Have \nYou bring 3-5+ years of experience in events \nYou’re confident, social, and feel at home in front of a crowd \nYou have a strong creative eye and care about how things look and feel \nYou know how to build programmes that drive engagement and loyalty \nYou’re organised and keep multiple projects moving without dropping the ball \nYou’re comfortable working evenings or weekends when events call for it \nYou communicate clearly and connect easily with different teams and partners \nYou speak fluent English, and Italian is a plus \nWhat We Offer: \nThe opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future \nThe opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change \nThe chance to learn and grow in your role with the potential for future growth \nAwesome discounts in all our properties in Europe and not just for you, but also for your friends and family! \nA wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff\nAt The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.\nStarting Salary: € 26,675.60 gross per year\nWho you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. 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