{"id":4153850,"url":"https://alion.io/job/the-study-at-yale-housekeeping-supervisor-study-hotels","title":"Housekeeping Supervisor - Study Hotels","company":{"id":1857994,"name":"The Study at Yale","domain":"thestudyatyale.com","url":"https://alion.io/company/thestudyatyale","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-12T10:08:26Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T00:13:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Study at University of Chicago is currently seeking a highly organized and meticulous Housekeeping Supervisor to supervise and mentor our Housekeeping team members. This position is responsible for the day-to-day operations of our room, laundry, and public areas operations. In partnership with the Housekeeping Manager, ensure that we deliver a comfortable and clean guest experience and align with Study brand standards.\nOur caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.\nPay rate: $26.00-$28.00 per hour, DOE\nResponsibilities\nBe an integral part of Housekeeping operations, including supervising room attendants’ boards, inspecting all public areas, managing the in-house laundry team, maintaining proper inventory levels, and responding to guest inquiries.\nInspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, F&B outlets, storage areas, uniform, and linen areas.\nSupervise, mentor, and engage all housekeeping team members, set clear expectations, and establish accountability in a team setting. \nCreate and support a positive working environment that promotes curiosity, teamwork, and fosters growth.\nUtilize industry best practices to maintain maintaining highest quality standards in training, performance, and procedures. \nImplement cleaning and preventative maintenance programs to ensure the appearance and life of all furniture, fixtures, and equipment.\nProvide the highest and most efficient level of hospitality service expected by our guests.\nTrain and develop staff to be personable and professional in all settings and provide a thoughtful guest experience. \nReview the department schedules, ensure the property is staffed sufficiently to handle anticipated business, and assist where needed.\nWork with all departments to meet their needs as it relates to Housekeeping.\nField guest concerns, listen, and extend assistance to resolve matters and deliver a thoughtful and enjoyable guest experience. \nResolve complaints in person, by phone, or through written message. \nDevelop relationships with return guests, group contacts, and other guests to provide personalized service. \nPerforms other duties if required and as assigned, as stated above may not be inclusive of every task needed to achieve results.\nFundamentals\nEducation: High school diploma or general education degree (GED).\nExperience: Two (2) or more years of housekeeping experience in a full-service hotel.\nCurrently employed in a hospitality role. \nIndustry experience strongly desired.\nAbility to maintain a friendly, cheerful, and courteous demeanor at all times.\nAbility to positively communicate and interact with all hotel departments.\nStrong proficiency with Microsoft Excel, Word, and Outlook.\nExcellent verbal and written interpersonal communication skills.\nStrong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.\nFlexibility to work any shift, including evenings, weekends, and holidays.\nProficiency in English required. \nAbility to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.\nAbility to sit, stand, and walk in intervals for a full 8+ hour shift, indoors with a thematically climate-controlled workstation and for outdoor rounds.\nAbility to make property rounds in all non-extreme weather conditions. \nStudy Hotels is a drug free workplace. Pre-employment drug test and background check required.\nOther:Must be at least 18 years of age.\nCopy of DD214, if Veteran status.\nAbout Us\nThe Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.\nThe 167-room hotel features a full array of suites, including our signature Study accommodations, a 100-seat Restaurant/Gastropub, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state-of-the-art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.\nThe Study: https://www.thestudyatuniversityofchicago.com/\nStudy Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.","description_format":"text","description_chars":4932,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-12T10:08:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":true},"html_url":"https://alion.io/job/the-study-at-yale-housekeeping-supervisor-study-hotels","json_url":"https://alion.io/job/the-study-at-yale-housekeeping-supervisor-study-hotels.json","meta":{"generated_at":"2026-11-13T04:24:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9351,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1857994},"rest":"https://alion.io/mcp/rest/get_company?id=1857994"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-study-at-yale-housekeeping-supervisor-study-hotels"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-study-at-yale-housekeeping-supervisor-study-hotels"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-study-at-yale-housekeeping-supervisor-study-hotels"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-study-at-yale-housekeeping-supervisor-study-hotels\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-study-at-yale-housekeeping-supervisor-study-hotels"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4153850}},{"tool":"search_jobs","arguments":{"company":"thestudyatyale.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4153850},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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