{"id":4032663,"url":"https://alion.io/job/the-talent-experts-first-line-response-supervisor","title":"First Line Response Supervisor","company":{"id":4497039,"name":"The Talent Experts","domain":"tte-consulting.co.za","url":"https://alion.io/company/the-talent-experts","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T13:56:14Z","employer_posted_date":null,"last_verified_at":"2026-11-10T13:56:14Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"About the Opportunity\nIf a fault demands rapid coordination, then your leadership keeps the response moving.\n\nIs this you?\n\nCalm, practical leadership comes naturally to you when operational pressure rises. You take ownership, communicate clearly and keep people focused on safe, quality work. Detail matters to you, whether you are checking progress, investigating a site issue or ensuring that agreed procedures are followed.\n\nWhat you'll be doing (and why you'll enjoy it)\n\nLeading the First Line Response Department, you will plan, prioritise and allocate work, monitor delivery and give staff clear feedback on completion. You will coordinate the response to breakdowns and faults by reporting issues, dispatching teams and overseeing urgent repairs. Daily communication with Foremen, the Superintendent and other stakeholders will keep progress visible, while you manage resource availability, time frames, site investigations, materials and meter audits, revenue protection and depot collections.\n\nWhere you'll be doing it\n\nThis is an operational electrical environment where responsive field coordination, sound administration and disciplined quality control are central to keeping work on track. The role sits at the point where teams, urgent faults, materials and stakeholder updates need to come together effectively.\n\nWhat you'll need\n\nA Matric certificate, NQF Level 4 qualification and a completed electrical Trade Test are essential. You will bring at least 5 years of post-Trade Test experience, alongside the ability to supervise work, coordinate breakdown responses and maintain operational controls. A valid driver's licence is non-negotiable, with Code 10 advantageous. Knowledge of health and safety compliance, quality standards, auditing and materials control will be valuable.\n\nWhat you'll get\n\nThe scope to lead a frontline operational function and have direct visibility of how work is planned, resourced and completed. You will build further leadership exposure through daily coordination with Foremen, the Superintendent and field teams, while balancing urgent response work with quality, safety and audit responsibilities.\n\nHow to apply\n\nFor a confidential discussion please contact Angelique Beck on LinkedIn, (021) 035 1433 or send your CV to a.beck[at]thetalentexperts.co.za - we appreciate that your CV might not be fully up to date. No problem, just send us what you have. We do respond to everyone! 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