Intake & Assessment Coordinator
Intake Coordinator - ABA Therapy
Location: Remote - Must reside in the USA
Schedule: 9:00 a.m.-5:00 p.m., 10:00 a.m.-- 6:00 p.m., 11:00 a.m.--7:00 p.m.
Job Type: Full-Time
Compensation: $45,000-$60,000 annual salary, based on experience
Join The Treetop where purpose, growth, and meaningful work come together.
We’re seeking a motivated and compassionate Intake Coordinator to be the first point of contact for families seeking life-changing ABA therapy services. This fast-paced, people-focused role is ideal for someone who thrives on meaningful conversations, enjoys achieving goals, and loves helping families begin their journey with us.
Bilingual Spanish/English speakers are highly preferred.
What You’ll Do
- Be the first friendly voice families hear when they reach out for services
- Manage 75-100+ inbound and outbound calls daily
- Explain our programs clearly and guide families through the intake process
- Follow up to collect insurance, documentation, and consents
- Track progress in Salesforce and other systems
- Meet and exceed performance goals for responsiveness, conversion, and completion
- Collaborate with internal teams to ensure a smooth, welcoming onboarding experience
Requirements
What You Bring
- 1+ year of experience in sales, outreach, intake, or client-facing roles
- Comfortable in a fast-paced, phone-driven environment
- Excellent communication and persuasive skills
- Driven by results, goals, and bonus opportunities
- Familiarity with Salesforce or other CRMs preferred
- Detail-oriented, organized, and strong at follow-through
- High school diploma required; associate’s or bachelor’s degree preferred
- Experience in ABA, healthcare, or behavioral health is a plus
- Bilingual Spanish/English skills preferred
Benefits
What We Offer
- $45,000-$60,000 annual salary based on experience
- Performance-based bonuses and incentives
- Health, vision, and dental insurance, PTO, and paid holidays
- 401(k) with employer match
- Opportunities to grow with a fast-expanding, mission-driven organization
- A supportive team environment where your impact is valued every day
Make This Season Your Time to Grow
If you’re ready to turn over a new leaf in your career, apply today and join a team that’s dedicated to making a difference for families every single day.
The Treetop | Discovery ABA Family of Companies is an Equal Opportunity Employer and welcomes candidates from all backgrounds.