{"id":2214905,"url":"https://alion.io/job/the-tri-m-group-llc-assistant-service-operations-engineer","title":"Assistant Service Operations Engineer","company":{"id":2501267,"name":"The Tri-M Group LLC","domain":"tri-mgroup.com","url":"https://alion.io/company/tri-mgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"C","score":67,"open_postings":11,"ghost_share":0.545,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kennett Square, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":158000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AutoCAD","optional":false},{"name":"C++","optional":false},{"name":"Fortran","optional":false},{"name":"Visual Basic","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2025-12-18T00:00:00Z","employer_posted_date":"2025-12-18","last_verified_at":"2026-10-30T12:45:58Z","board_verified":true,"closed_at":null,"days_open":316,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":315},"description":"Here at The Tri-M Group, LLC we are an employee owned companyplacing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. We’ve built a reputation for delivering quality and professional commercial electrical services with safety as a top priority. In addition, we place a strong emphasis on our employees, and it starts with hiring the best and brightest talent in the industry!\nCheck out Tri-M’s comprehensive benefit list below the job description!\nJob Requirements\nApplicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.\nSummary Description\nUnder the supervision of the BAS Service Manager, provides all engineering for systems additions, service contracts and time and materials contracts.\nDuties and Responsibilities\nEssential:\nComplies with and ensures compliance with all Tri-M safety policies and procedures.\nComplies with and ensures compliance with all Tri-M employment policies and procedures including standards of conduct and appearance to reflect positively on the Company.\nAssist in updating customer’s front-end systems, schedules, alarms, reports, and graphics for any system additions.\nAssist with as-builts for system additions as required.\nAssist in system additions design and submittals as required.\nAssist in system addition programming as required.\nWork with technicians to verify operation of equipment for system additions or service-related issues.\nBackups of front ends for system additions or service customers as required.\nMaintain documentation for preventative maintenance service contracts.\n\nJob Requirements\nSkills/Education:\nBachelor’s mechanical or electrical engineering college degree or equivalent work experience.\nBasic knowledge of Microsoft Windows applications: Word, Excel, PowerPoint, Access\nExperience in troubleshooting\nProgramming experience\nBasic knowledge of drafting software (preferably AutoCAD or Visio)\nBasic programming experience (Visual Basic, Fortran, C++, Pascal)\nExcellent organizational skills with good attention to detail and the ability to prioritize tasks to meet deadlines.\nExcellent human relations and communication skills\nSelf-starter\nExcellent customer service skills\nPhysical Requirements:\nWorking a minimum of 40 hours/week\nSitting 6 to 8 hours/day.\nLifting weights of 0 to 30 lbs. from floor to above shoulders.\nRepetitive use of hands for writing, typing, data entry, and filing.\nVision adequate for computer use and reading.\nHearing adequate for phone use.\nStanding, climbing, kneeling, reaching, bending, twisting, and walking as needed to perform site surveys to collect data for project design.\nBalance adequate for climbing ladders, scaffolds, and lifts\nEnvironmental factors include working in temperature extremes of 0 F to 100 F up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, odors; and poor ventilation in confined spaces.\nSpecial hazards include exposure to mechanical, electrical, chemical, and explosive hazards.\nPersonal protective equipment includes use of hard hat, safety glasses, steel-toed shoes, gloves and hearing protection.\nHere at The Tri-M Group, LLC we offer:\nFair and competitive pay\nComprehensive Medical, Prescription, Vision and Dental Insurance\nHRA Spending Account\nEmployer-paid Life and AD&D Insurance\nSeven Paid Holidays\nVacation/Sick Leave\n401k Retirement Program with Company Match\nEmployee Assistance Program\nAnd much more!\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.\nNotice to third parties: Please note that The Tri-M Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, The Tri-M Group, LLC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, The Tri-M Group, LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. 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