{"id":3768346,"url":"https://alion.io/job/the-tri-m-group-llc-sr-integration-technician","title":"Sr. Integration Technician","company":{"id":2501267,"name":"The Tri-M Group LLC","domain":"tri-mgroup.com","url":"https://alion.io/company/tri-mgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"C","score":61,"open_postings":31,"ghost_share":0.645,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kennett Square, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T20:49:28Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-15T10:12:52Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":9},"description":"Here at The Tri-M Group, LLC we are an employee-owned company placing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. We’ve built a reputation for delivering quality and professional commercial electrical services with safety as a top priority. In addition, we place a strong emphasis on our employees, and it starts with hiring the best and brightest talent in the industry!\nCheck out Tri-M’s comprehensive benefit list below the job description!\nJob Requirements\nApplicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.\nSummary Description\nProvides Senior level field technician support combining strong front-end programming and integration skills with strong field installation and troubleshooting skills. Programs, configures, commissions and supports building automation systems, PLC controls and enterprise building management platforms, including graphics, databases, alarming, trending and third-party integrations, and independently diagnoses and resolves complex hardware, software and network issues in the field. Serves as a technical leader and mentor to less experienced technicians and engineers, and assists the manager, service coordinator, engineers, technicians and customers with the scheduling of projects and service calls as necessary.\nDuties and Responsibilities\nEssential:\nComplies with and ensures compliance with all Tri-M safety policies and procedures.\nComplies with and ensures compliance with all Tri-M employment policies and procedures, including standards of conduct and appearance that reflect positively on the Company.\nDevelops and modifies front-end programming, including graphics, control logic, schedules, alarms, trends, point databases and user access, on EcoStruxure Building Operation, Tridium Niagara and similar platforms.\nIndependently troubleshoots complex field problems spanning controllers, field devices, wiring, communications networks (BACnet, Modbus, LonWorks, IP) and front-end software\nCompletes all necessary preventative maintenance, work tickets, material lists, and related documentation required to support field work and customer requirements.\nProvides on-the-job training and technical development for apprentices, technicians, and engineers.\nServes as a mentor and technical resource for service team members, assisting with advanced troubleshooting, diagnostics, and resolution of complex system issues.\nProvides 24-hour on-call hardware and software support, as necessary, to assist technicians and engineers during scheduled on-call rotations.\nPerforms repairs and support on desktop PCs, servers, networks, and associated building automation infrastructure.\nPerforms preventative maintenance and system health assessments on electronic control systems.\nProvides field hardware support on electronic controllers, control devices, PLCs, pneumatic systems, and related system components.\nPrograms, configures, commissions, and supports integrated building automation systems, including Tridium Niagara, Automated Logic, PLC platforms, and associated software applications.\nTroubleshoots and resolves complex integrated system issues involving hardware, software, communications networks, controllers, field devices, and third-party integrations.\nProvides direct customer interface for complex service situations, system upgrades, and integration projects.\nAssumes full responsibility for system additions, upgrades, and integration projects, including planning, execution, documentation, and participation in project meetings.\nInstalls and supervises turnkey system installations and provides front-end graphics, operational software, and integration support.\nCoordinates and interfaces directly with other vendors and trades to resolve integration issues and conflicts between different control systems.\nAssists in developing technical standards, best practices, and training materials for the service and integration teams.\nSupports commissioning, startup activities, performance verification, and customer training for newly installed systems.\nJob Requirements\nSkills/Education:\nHigh school diploma plus electrical/mechanical associates degree or equivalent experience.\nMinimum 15 years building automation systems service experience with a minimum of 2 in lead or mentoring capacity.\nDemonstrated experience with both hardware and software integration of building automation and control systems.\nStrong front-end programming skills: demonstrated ability to build and modify graphics, control sequences, alarming, trending and integrations on building automation and PLC platforms,\nStrong field troubleshooting skills: demonstrated ability to diagnose and repair controller, device, wiring, network and software faults independently at customer sites.\nSchneider Electric EcoStruxure Building Operation certification required. Tridium Niagara 4, Allen-Bradley/Phoenix Contact PLC, Siemens, Automated Logic and other control platform certifications strongly recommended.\nWorking knowledge of IP networking as it applies to building automation (IP addressing, VLANs, BACnet/IP, Modbus TCP, managed switches).\nAdvanced knowledge and hands-on experience with EcoStruxure Building Operation and Tridium Niagara, then Allen-Bradley and Phoenix Contact PLCs, with Siemens, Automated Logic and legacy platforms (Continuum, Metasys)\nAbility to understand design and design-intent of HVAC systems.\nAbility to read and understand electrical, mechanical and control drawings, specifications, schematics and ladder diagrams.\nExcellent troubleshooting and problem-solving skills with proven mechanical ability to troubleshoot and repair HVAC systems and their components.\nProven leadership skills and mentoring experience and ability to manage people including the ability to handle difficult situations in a constructive, non-confrontational manner.\nAbility to organize and administer multiple jobs and tasks with good attention to detail\nAbove average knowledge of electrical trade and applicable electrical codes as they apply to building automation systems.\nKnowledge of and ability to deal with other construction trades.\nMust be confident, decisive and self-motivated and able to make independent decisions.\nAbove average math and logic skills.\nExcellent customer service skills.\nAbility to work a frequently changing schedule to meet customer demands.\nPhysical Requirements:\nWorking a minimum 40 hours/week, scheduled in 8 to 10-hour shift.\nStanding and climbing 4 to 6 hours/day.\nKneeling, lifting, reaching above shoulders, and bending 4 to 5 hours/day.\nTwisting (180° ) and walking 2 to 3 hours/day.\nSquatting and sitting 1 to 2 hours/day.\nLifting weights of 0 to 75 lbs. at the following frequencies: continuous lifting of 10 to 35 lbs.; frequent lifting of 35 to 50 lbs.; occasional lifting of 50 to 75 lbs.; sizes & shapes of objects vary from concrete blocks to cylinders to 10’ lengths of metallic conduit and 20' lengths of PVC conduit; average carry requirements, 60 lbs. for 40'.\nAbility to lift from floor to above shoulder.\nRepetitive use of hands includes: continuous grasping up to 50 lbs.; frequent pushing and pulling of 50 to 75 lbs.; and fine motor coordination for receptacle installation and wire terminations.\nRepetitive use of feet is required for operating heavy equipment, conduit benders and vertical climbing.\nVision adequate for blueprint reading and color coding for wire identification.\nBalance adequate for continuous climbing of ladders, scaffolds, and lifts.\nEnvironmental factors include working in: temperature extremes of 0° F to 100° F; up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, and odors within the Permissible Exposure Limits (PEL).\nSpecial hazards include exposure to mechanical, electrical, chemical, and potentially explosive hazards.\nPersonal protective equipment includes use of hard hat, safety glasses, protected-toe boots, and appropriate gloves for the task. Equipment on an \"as needed\" basis may include fall protection, dust mask, respirator, hearing protection, arc flash protective gear, and dielectrically insulated gloves and/or sleeves.\nHere at The Tri-M Group, LLC we offer:\nFair and competitive pay\nComprehensive Medical, Prescription, Vision and Dental Insurance\nHRA Spending Account\nEmployer-paid Life and AD&D Insurance\nSeven Paid Holidays\nVacation/Sick/ Personal Leave\n401k Retirement Program with Company Match\nEmployee Assistance Program\nAnd much more!\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.\nNotice to third parties: Please note that The Tri-M Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, The Tri-M Group, LLC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, The Tri-M Group, LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. 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