{"id":3856401,"url":"https://alion.io/job/the-unlimited-call-centre-agent","title":"Call Centre Agent","company":{"id":2548892,"name":"The Unlimited","domain":"theunlimited.co.za","url":"https://alion.io/company/theunlimited","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T11:08:13Z","employer_posted_date":null,"last_verified_at":"2026-10-26T11:08:13Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"Job Description\n\nNIGHTSHIFT CALL CENTRE AGENTS WANTED | Convenient afternoon/evening working hours: 3PM – 8PM\n\n Are you looking for an exciting career opportunity with a well-known and growing company?\n\n Due to expansion, we have several vacancies available in one of our biggest office based in Umhlanga, Durban for nightshift call centre agents working from 3PM to 8PM.\n\n We are looking for enthusiastic, energetic and experienced telesales agents to join our incredible team! If you are ambitious, motivated and determined to succeed, this is your opportunity to build a successful career and grow into a leadership position within our business.\n\n Join a dynamic team where your hard work is recognised, your skills are developed, and your success is rewarded!\n\nRole & Responsibilities\n\n Reach and exceed targets set by the business\n\n Enhance the customer journey by providing professional and polite service\n\n Ensure all compliance procedures and company standards are followed\n\n Use your sales skills to identify and maximise business opportunities\n\n Work towards personal targets in a fast-paced environment\n\nWhat We Offer\n\n R6,000 salary plus uncapped commission\n\n Convenient afternoon/evening working hours: 3PM – 8PM\n\n Excellent career progression and leadership opportunities\n\n A safe, friendly and supportive working environment\n\n Onsite kitchen facilities\n\n Regular staff incentives and rewards for top performers\n\nNon-Negotiable Requirements\n\n Minimum 1 year of telesales experience\n\n Hardworking, passionate and self-motivated\n\n Outgoing, friendly and confident personality\n\n Excellent communication skills\n\n NQF Level 4 or higher\n\n Valid South African identity document","description_format":"text","description_chars":1684,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-06T06:26:30Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.831,"p_room":0.9,"age_days":14,"expected_fill_days":34,"reasons":["seen:14","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/the-unlimited-call-centre-agent","json_url":"https://alion.io/job/the-unlimited-call-centre-agent.json","meta":{"generated_at":"2026-11-10T12:15:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28457,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2548892},"rest":"https://alion.io/mcp/rest/get_company?id=2548892"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-unlimited-call-centre-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-unlimited-call-centre-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-unlimited-call-centre-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-unlimited-call-centre-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-unlimited-call-centre-agent"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3856401}},{"tool":"search_jobs","arguments":{"company":"theunlimited.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3856401},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}