{"id":3693232,"url":"https://alion.io/job/the-vanguard-group-cloud-infrastructure-operations-manager","title":"Cloud Infrastructure Operations Manager","company":{"id":253,"name":"The Vanguard Group","domain":"vanguard.com","url":"https://alion.io/company/vanguard","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":82,"ghost_share":0.122,"stale_share":0.561,"repost_share":0.195,"time_to_fill_p50_days":28,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wayne, United States","Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Configuration Management","optional":false},{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-11-03T17:21:06Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T22:55:17Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Responsibilities\nLead, develop, and support a geographically distributed team of approximately 10 engineers responsible for Linux and GCP infrastructure operations.\nOversee daily production operations, including monitoring, alert response, infrastructure provisioning, incident management, and service restoration based on business impact and severity.\nProvide technical leadership across Linux system administration, Google Cloud infrastructure, automation, and cloud operations.\nGuide the team through high-priority incidents, helping engineers troubleshoot complex infrastructure issues and pivot quickly as operational needs change.\nImprove the reliability, availability, scalability, security, and operational readiness of cloud and Linux environments.\nAdvance DevOps and SRE practices, including automation, Infrastructure as Code, observability, monitoring, and continuous improvement.\nSupport the operational adoption of emerging GCP capabilities, including infrastructure supporting Google Gemini models and related AI-enabled solutions.\nDevelop team capabilities through coaching, technical mentorship, knowledge sharing, and opportunities to expand cloud expertise.\nPartner with AWS, Azure, engineering, security, and other technology teams to support Vanguard’s broader multi-cloud strategy and operational standards.\nEvaluate operational trends, recurring incidents, and technology opportunities to improve resiliency and reduce manual effort.\n Qualifications\nMinimum of eight years related work experience.\nUndergraduate degree in a related field or the equivalent combination of training and experience.\n5+ years of relevant experience in infrastructure, cloud operations, DevOps, SRE, Linux engineering, or a related technical discipline, including experience leading technical teams.\nDemonstrated Linux systems administration and troubleshooting experience in production environments.\nExperience managing or supporting workloads and infrastructure in Google Cloud Platform (GCP) or a comparable hyperscale cloud environment, with the ability to apply cloud infrastructure concepts to GCP.\nExperience leading production operations involving monitoring, alerts, incident management, infrastructure provisioning, availability, and service reliability.\nAbility to provide credible technical direction while coaching, developing, and managing infrastructure or cloud engineers.\nExperience with automation, scripting, Infrastructure as Code, configuration management, or related DevOps practices.\nExperience collaborating across distributed teams and operating effectively in a fast-paced production environment.\nExperience supporting infrastructure operations at global or large-enterprise scale, preferred.\nExperience with multi-cloud environments, including AWS or Microsoft Azure, preferred.\nExperience supporting AI/ML cloud platforms or services such as Google Gemini, preferred.\nFinancial services industry experience, preferred.\nSpecial Factors\nThe team operates within a 6:00 a.m. to 6:00 p.m. operational coverage model; this role is expected to provide leadership during its assigned coverage and respond effectively when production incidents occur.\nThe team is geographically distributed across multiple U.S. locations, Australia, and India.\nVanguard is not offering sponsorship for this role \nSpecial Factors\nSponsorship\nVanguard is not offering visa sponsorship for this position.About Vanguard\nAt Vanguard, we don't just have a mission-we're on a mission.\nTo work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.\nHow We Work\nVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. 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