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Location
Remote/Hybrid (Madrid, Spain)
Employment
Full-Time
Overview
Company
Impact
Profile match
The Vanguard Group is an American investment manager founded in 1975 that pioneered the retail index fund and is now one of the two largest asset managers in the world. It is owned by the funds it runs, and therefore by their shareholders, a mutual structure that lets it push management fees toward zero and has reshaped pricing across the whole industry. From Malvern in Pennsylvania it operates mutual funds, exchange traded funds, brokerage, retirement plan administration and advice services for tens of millions of individual and institutional clients.

The Senior Associate, Sales Support plays a pivotal role in enabling Vanguard's strategy in Spain. Working closely with Sales Executives this role helps drive client engagement, supports business growth initiatives, and ensures the smooth execution of sales activities.

  • Assists sales crew in populating and auditing client and prospect databases.

  • Responds to routine or lower complexity inquiries from potential and current clients.

  • Supports sales executives with a variety of administrative and client follow up requests to enable sales executives to maximize external client and prospect engagement.

  • Coordinates sales meetings, events, and other logistics for sales and marketing related activities. Gathers metrics for data analysis.

  • Researches solutions to client needs and analyzes performance data and market data.

  • Participates in special projects and performs other duties as assigned, including supporting the country head with internal reporting and strategy.

Qualifications

  • Previous work experience in a sales support environment

  • Undergraduate degree or equivalent combination of training and experience.

  • CFA Level I or EFPA certification preferred

  • Tech savvy - CRM experience

  • Excellent PowerPoint and Excel skills

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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