{"id":3949493,"url":"https://alion.io/job/the-working-earth-event-operations-coordinator","title":"Event Operations Coordinator","company":{"id":4505533,"name":"The Working Earth","domain":"theworkingearth.co.za","url":"https://alion.io/company/theworkingearth","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":250000,"max":300000,"currency":"ZAR","period":"year","gross":true,"usd_annual":18177},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-29T21:01:03Z","employer_posted_date":null,"last_verified_at":"2026-10-29T21:01:03Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Reference: TWE002457-KM-1\n\nAn exciting opportunity exists for an experienced and highly organised Hospitality Operations Coordinator to join a leading hospitality and events environment. This role is ideal for a hospitality professional who thrives in a fast-paced setting and has a passion for delivering exceptional guest experiences while coordinating seamless event operations.\n\nYou will be responsible for supporting the planning, coordination, execution, and reporting of hospitality operations across match days, corporate functions, and special events, ensuring that service standards and operational excellence are consistently maintained\nDuties & Responsibilities\nKey Responsibilities\n\nHospitality & Event Operations\n\nCoordinate hospitality operations for match days, corporate events, and special functions.\n\nEnsure hospitality suites, lounges, and premium guest areas are fully operational and event ready.\n\nConduct pre-event inspections and venue walkabouts.\n\nSupport event setup, execution, and post-event close-out activities.\n\nCoordinate operational requirements with internal teams and service providers.\n\nAssist with the successful delivery of hospitality activations and guest experiences.\n\nGuest Experience & Stakeholder Management\n\nWelcome and host hospitality guests, sponsors, and clients.\n\nEnsure a world-class customer experience throughout all events.\n\nAddress guest requests and operational challenges professionally and efficiently.\n\nBuild and maintain strong relationships with stakeholders and partners.\n\nSupplier Coordination\n\nLiaise with catering, beverage, staffing, security, and technical service providers.\n\nMonitor supplier performance and service delivery standards.\n\nEnsure suppliers meet operational requirements and event timelines.\n\nAssist with vendor management and compliance processes.\n\nAdministration & Reporting\n\nComplete event administration, operational checklists, and reports.\n\nCompile post-event evaluations and operational feedback reports.\n\nMaintain accurate records and documentation.\n\nSupport budget administration, invoicing, and general departmental coordination.\n\nPrepare operational reports using Microsoft Excel and related systems.\n\nMinimum Requirements\n\nRelevant qualification in Hospitality Management, Event Management, Tourism, Business Administration, or a related field.\n\nMinimum 3 years' experience in hospitality, events, venue operations, or a related environment.\n\nProven experience coordinating multiple stakeholders and service providers.\n\nStrong administrative and organisational abilities.\n\nIntermediate to Advanced Microsoft Excel skills.\n\nStrong written and verbal communication skills.\n\nAbility to work under pressure and meet tight deadlines.\n\nWillingness to work evenings, weekends, public holidays, and event days.\n\nKey Competencies\n\nExceptional attention to detail\n\nStrong planning and organisational skills\n\nCustomer-focused approach\n\nProblem-solving capability\n\nRelationship-building skills\n\nAbility to multitask in a dynamic environment\n\nProfessional communication skills\n\nResilience and adaptability\n\nTeam-player mentality\n\nWhat We're Looking For\n\nThe ideal candidate is a proactive hospitality professional who enjoys being at the heart of event operations. You are highly organised, solutions-driven, and capable of managing multiple priorities while maintaining exceptional service delivery standards. Experience within hospitality, events, stadia, conferencing, or venue operations will be highly advantageous.\nPackage & Remuneration\nR 250000 - R 300000 - Annually","description_format":"text","description_chars":3555,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-09T00:59:45Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.498,"p_room":0.9,"age_days":10,"expected_fill_days":25,"reasons":["seen:10","agency","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":18177,"is_top_pay":false},"html_url":"https://alion.io/job/the-working-earth-event-operations-coordinator","json_url":"https://alion.io/job/the-working-earth-event-operations-coordinator.json","meta":{"generated_at":"2026-11-09T14:43:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20341,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4505533},"rest":"https://alion.io/mcp/rest/get_company?id=4505533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-working-earth-event-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-working-earth-event-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-working-earth-event-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-working-earth-event-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-working-earth-event-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3949493}},{"tool":"search_jobs","arguments":{"company":"theworkingearth.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3949493},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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