{"id":1623669,"url":"https://alion.io/job/thebloodconnection-donor-services-technician-andersonseneca","title":"Donor Services Technician (Anderson/Seneca)","company":{"id":2130541,"name":"The Blood Connection","domain":"thebloodconnection.org","url":"https://alion.io/company/thebloodconnection","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":91,"open_postings":125,"ghost_share":0,"stale_share":0.344,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pendleton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T04:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T13:47:33Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":54},"description":"24 Days PTO! - Use it, Cash it, Roll it over\nPotential Company Bonuses\nTuition Reimbursement \n401k Retirement Plan\nHealth Insurance (Medical, Vision, and Dental)\nHealthcare and Dependent Care FSA\nShort and Long-Term Disability\nEmployee Assistance Program (EAP)\nBasic Life Insurance\nPosition Overview \nThe overall objective of a Donor Services Technician is to enhance and maximize the donor experience. As the first impression of the organization, the Donor Services Technician must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection. A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. This role must have excellent customer service skills and a presentable appearance. A Donor Services Technician must be able to work varied hours including working some weekends. While not desirable and is avoided when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours’ notice. This position supports donor centers and mobile operations. \nEssential Functions \nGreeting Donors and Guests:\nOpens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience\nGenuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act\nIdentifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience\nDonor Eligibility:\nAssesses donor eligibility by performing computer verification\nScreens prospective donors through medical history, mini physical, and testing results\nProvides educational material\nDonor Collection:\nPerforms the donor health history and physical assessment according to current standard operating procedures\nSelects proper material for blood collection\nEscorts donor through next phase of collection and ensures proper handoff to collections team member\nMaintaining Store Front Impression:\nMaintains facility appearance (organization and cleanliness of store front donor areas) by assuring that all store front l areas are clean, inviting and free of debris during operational hours (between janitorial cleanings)\nEnsures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances\nLiaising with Donors and Guests:\nCommunicates the TBC vision of donor experience to patrons\nCapable of conveying the organizational values\nCapable of conveying the operational mission\nEngages donors in conversation and makes them feel important\nStays “close to the customer\" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance\nReports to management all observations that may tarnish a donor’s experience. Immediately contacts management if the donor appears disgruntled or unsatisfied\nExtends appreciation and gratitude to donors\nCompletes TBC Donation Experience Training\nOperational Responsibilities:\nMaintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient\nProvides professional, courteous, and prompt service\nPerforms reception and telephone duties as assigned\nPerforms donor collection support tasks (as indicated by appropriate training and release-to-task)\nStocks donor screening room\nMiscellaneous:\nParticipates in TBC sponsored blood drives and other special events\nOther duties as assigned or required\nMinimum Qualifications\nHigh School Diploma or GED\nCustomer service experience preferred\nValid Driver’s License with no major infractions and dependable transportation\nAbility to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers\nAbility to work with all levels and in a diverse work environment\nAbility to establish and maintain effective working relationships with staff, management, and peers\nPhysical Demands\nThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \nLifting and/or pulling/pushing up to 50 pounds\nSitting, standing, or walking for an extended period \nBending and twisting","description_format":"text","description_chars":4735,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Blood & Tissue Banks"],"lifecycle":[{"event":"open","at":"2026-10-01T20:54:38Z"},{"event":"close","at":"2026-10-14T19:47:01Z"},{"event":"reopen","at":"2026-10-20T05:50:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":47500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.547,"p_room":0.36,"age_days":54,"expected_fill_days":33,"reasons":["conf:1","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/thebloodconnection-donor-services-technician-andersonseneca","json_url":"https://alion.io/job/thebloodconnection-donor-services-technician-andersonseneca.json","meta":{"generated_at":"2026-11-02T14:40:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20362,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2130541},"rest":"https://alion.io/mcp/rest/get_company?id=2130541"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthebloodconnection-donor-services-technician-andersonseneca"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthebloodconnection-donor-services-technician-andersonseneca"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthebloodconnection-donor-services-technician-andersonseneca"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thebloodconnection-donor-services-technician-andersonseneca\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthebloodconnection-donor-services-technician-andersonseneca"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1623669}},{"tool":"search_jobs","arguments":{"company":"thebloodconnection.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1623669},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}