{"id":898560,"url":"https://alion.io/job/thefirstmile-account-manager","title":"Account Manager","company":{"id":676036,"name":"First Mile Limited","domain":"thefirstmile.co.uk","url":"https://alion.io/company/thefirstmile","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Holborn, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":43000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":57516},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-11-04T06:03:47Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":56},"description":"Are you a results-driven Sales Account Manager looking for an exciting new opportunity? Do you have a passion for sustainability and the environment? Look no further than First Mile, London's premier recycling company! With over 30,000 customers including big names such as Pret a Manger, Zara, Netflix we are a growing company making a big impact in the environmental space.\nWe are seeking a talented Sales Account Manager to join our dynamic team and help us grow our business to even greater heights. As a Sales Account Manager at First Mile, you will be responsible for driving revenue growth by building strong relationships with 15-30 key B2B clients, developing innovative sales strategies, and amazing our customers.\nAt First Mile, we are committed to positively impacting the environment through sustainable waste management solutions. As our Sales Account Manager, you will play a key role in helping us achieve this mission by promoting our services to your portfolio and ensuring they have the best set-up and strategy possible.\nIf you are a self-motivated, proactive individual with a proven track record in sales and want to be part of a team that is making a real difference in the world, we want to hear from you!\nKey Accountabilities\nKey Account Management: Own, maintain, and build partnerships with each key account within your portfolio. Amaze your customers with exceptional customer experience and delivery. Agree on long term mutually beneficial road maps and pre-determine their needs to design future-proof solutions and overcome risk.\nRetention & Growth: Work with the team to portfolio plan and risk manage key accounts within your remit, ensuring First Mile achieves industry-leading customer retention. Identify and swiftly move to leverage growth opportunities, create value-led, relevant propositions to ensure sales targets are met or exceeded, with strong margins.\nStrategy & Ownership: Contribute to the longer-term business strategy and service solution, using customer and market insight to help shape and optimise future services, pricing and products.\nRequirements\n Proven sales experience, preferably in a B2B environment\n Commercial awareness\n Demonstrated ability to meet and/or exceed sales and activity quotas\n Outstanding communicator - expert listener, tailors tone and approach, engages and translates customer requirements\n Creativity, ability to innovate and improve company proposition\n Identification of business improvements and providing solutions \n Tactical planning and implementation skills\n Data analysis and problem-solving\n Excellent negotiator\n Strong presentation skills, creating the story and presenting to your audience\n Strong business language communications skills, face to face, telephone and email.\n Use of Outlook, Word, Excel and PowerPoint; experience of Salesforce beneficial\n Ability to project manage and develop new business initiatives\nBenefits\nYour starting salary will be £43,000 + OTE, but as your experience grows, so does your salary. We have developed a career ladder so you don't have to wait for the annual pay review and your salary is based on your personal level.\nWe offer a range of benefits to our employees and will encourage you to follow your passions as well as the opportunity to learn and try new things within a structured framework designed to help you excel. On top of all this, we’ve added some extras which include:\nSales bonus scheme - up to 50% of your basic salary\nEnhanced maternity/paternity scheme\nRegular company parties and events\nEmployee recognition at our monthly town hall event \n25 days holiday (plus bank holidays) as well as an extra day for each complete year of service.\nA monthly wellbeing allowance to spend on you. If you want a gym membership, loads of cookies, to pamper yourself, or to pay for a flight it is totally up to you!\nLots of drinks, food, socials, and events throughout the year.\nBut most importantly, a fun, positive, collaborative workplace in which you can learn, working for a rapidly growing, multi-award-winning business in a sector that has never been more important.","description_format":"text","description_chars":4108,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Waste Management","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-09-14T10:26:38Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-04T06:27:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.477,"p_room":0.35,"age_days":56,"expected_fill_days":25,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":57516,"is_top_pay":false},"html_url":"https://alion.io/job/thefirstmile-account-manager","json_url":"https://alion.io/job/thefirstmile-account-manager.json","meta":{"generated_at":"2026-11-04T08:16:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12863,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":676036},"rest":"https://alion.io/mcp/rest/get_company?id=676036"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthefirstmile-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthefirstmile-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthefirstmile-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thefirstmile-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthefirstmile-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":898560}},{"tool":"search_jobs","arguments":{"company":"thefirstmile.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":898560},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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