{"id":3754087,"url":"https://alion.io/job/thefork-account-manager-kundansvarig","title":"Account Manager - Kundansvarig","company":{"id":53161,"name":"TheFork","domain":"thefork.com","url":"https://alion.io/company/thefork","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gothenburg, Sweden"],"countries":["SE"],"hiring_countries":["SE"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T14:06:47Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T02:48:49Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Join our Movement and Champion Restaurant Culture!\nAt TheFork we believe that the best things in life happen around the table.\nAs the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.\nWe’re proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. \nIf you’re passionate about food, technology, and making a real impact, your seat at the table is ready.\nDiscover life at TheFork\nWhat you will do:\nAs a part of our account management team, you will manage the relationship with our customers, the restaurants. You will offer them a personalized service once they have joined the TheFork network and you will:\nEnsure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants.\nBe the primary point of contact and build long-term relationships with customers.\nProvide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing.\nSet up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users.\nNegotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate.\nMonitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed.\nEnsure the support and training to use our tools.\nExpress user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants.\nYour KPIs will include (but not limited to):\nMonthly revenues generated by the restaurants in your portfolio.\nPromotions available across your portfolio.\nMaintaining and reducing our Churn Level.\nNumber of restaurants part of the YUMS/SUPERYUMS program across your portfolio.\nNumber and quality of restaurants participating in TheFork Festivals.\nWho you are:\nYou Must Meet These Critical Qualifications\nYou are fluent in Swedish and English; additional languages are highly appreciated.\nYou have at least two years of experience in account management or a closely related role.\nYou are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.\nYou are confident and comfortable conducting negotiations and commercial conversations over the phone.\nYou have a strong understanding of revenue management-related topics and commercial performance levers.\nYou are analytical yet creative, able to propose tailored solutions that genuinely add value for customers.\nYou can quickly establish trust and build credible, long-term business relationships.\nYou work autonomously and are comfortable managing KPIs, targets, and performance metrics.\nYou are adept at managing multiple projects simultaneously without losing focus or quality.\nYou Can Impress With These Additions \nYou have experience within the Internet, digital, or tech sector.\nYou have a proven background in pitching and selling promotions, deals, or flash sales.\nYou are comfortable managing a high volume of activity, including 20-50 daily inbound and outbound calls.\nYou have experience handling large portfolios, managing between 300 and 800 accounts.\nYou thrive in fast-paced environments and remain organised under pressure.\nWhat we offer you:\nAn awesome team \nA permanent contract \nFlexible working environment (remote work scheme)\nCompetitive fixed salary and bonus \nTransportation allowance to pay for your monthly metrocard \nInternational teams and a multicultural environment spanning 10 offices across Europe\nHighly inclusive working environment \nLifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc \nContinuous learning and development programs\nFree access to the Calm app to help you build resilience wherever you are in your mental health journey\nDedicated parental leave and caregiver leave policies (12 weeks fully paid)\nLife & Disability Insurance at no cost to the employee\nAttractive pension plans \nAmazing offices with dining, a coffee point on each floor, and leisure area \nTeam building events\nAll hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.\nWe believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.\nTheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to . Our HR team will review the request and respond accordingly.\n#LI-FF1","description_format":"text","description_chars":5795,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Flexible schedule","Parental leave"],"hiring_locations":[{"name":"Sweden","iso":"SE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-11-04T16:22:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:4","velocity","win:early","comp:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/thefork-account-manager-kundansvarig","json_url":"https://alion.io/job/thefork-account-manager-kundansvarig.json","meta":{"generated_at":"2026-11-06T04:46:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8194,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53161},"rest":"https://alion.io/mcp/rest/get_company?id=53161"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthefork-account-manager-kundansvarig"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthefork-account-manager-kundansvarig"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthefork-account-manager-kundansvarig"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thefork-account-manager-kundansvarig\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthefork-account-manager-kundansvarig"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3754087}},{"tool":"search_jobs","arguments":{"company":"thefork.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3754087},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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