{"id":801777,"url":"https://alion.io/job/thefork-account-manager","title":"Account Manager","company":{"id":53161,"name":"TheFork","domain":"thefork.com","url":"https://alion.io/company/thefork","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-07T07:35:25Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-26T16:59:31Z","board_verified":true,"closed_at":null,"days_open":80,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":80},"description":"Join our Movement and Champion Restaurant Culture!\nAt TheFork we believe that the best things in life happen around the table.\nAs the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.\nWe’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.\nIf you’re passionate about food, technology, and making a real impact, your seat at the table is ready.\nDiscover life at TheFork\nWhat you will do: \nMake outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month.\nSupport, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing.\nSelling, upselling and retaining products and customers.\nBe the primary point of contact and build long-term relationships with customers.\nEnsure the support and training to use our tools.\nYour KPIs will include (but will not be limited to) and are subject to change based on business needs:\nUpselling and retention of products and partners on your portfolio.\nLeverage the usage of TheFork tools so restaurants are more engaged with customers and bookings.\nNumber and quality of restaurants participating in TheFork Festival.\nYou Must Meet These Critical Qualifications:\nExperience as sales representative or account manager.\nC2 level of Portuguese and fluent English is a must.\nExperience in pitching and selling promotions/deals/flash sales.\nExperience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800).\nCustomer-oriented professional with strong empathy, communication skills, and a positive attitude.\nDynamic, resilient, and highly focused on achieving key result.\nYou Can Impress With These Additions:\nHands-on experience in restaurant operations and high-standard hospitality service.\nBackground in e-commerce management. \nWhat we offer you: \n An awesome team (not everybody like our jokes, but we try our best)\nA Permanent contract (that can be useful in life)\nFlexible working environment (2 days home office per week)\nCompetitive fixed salary, bonus\nLunch vouchers available for each working day (because yes, we like to try our best restaurants)\nInternational teams - More than 30 nationalities and over 10 offices worldwide\nHighly inclusive working environment\nLifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc\nContinuous learning and development programs\nFree access to the Calm app\nDedicated parental leave and caregiver leave policies (12 weeks fully paid)\nA program dedicated to help you have the best work/life balance\nHealth insurance fully covered by the company\nLife Insurance and Disability at no cost to the employee\nAttractive pension plans\nAmazing offices with dining, coffee point on each floor, and leisure area\nTeam building events\nAll hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.\nWe believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.\nTheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to . Our HR team will review the request and respond accordingly.","description_format":"text","description_chars":4346,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Portuguese","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Flexible schedule","Health insurance","Home office","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-09-12T08:11:26Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.46,"p_room":0.28,"age_days":79,"expected_fill_days":39,"reasons":["conf:2","velocity","win:tail","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/thefork-account-manager","json_url":"https://alion.io/job/thefork-account-manager.json","meta":{"generated_at":"2026-10-26T18:02:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24193,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53161},"rest":"https://alion.io/mcp/rest/get_company?id=53161"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthefork-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthefork-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthefork-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thefork-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthefork-account-manager"}]}