{"id":453640,"url":"https://alion.io/job/theguarantors-partner-success-associate-remote","title":"Partner Success Associate (Remote)","company":{"id":174606,"name":"TheGuarantors","domain":"theguarantors.com","url":"https://alion.io/company/theguarantors","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":65000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"LinkedIn","optional":false},{"name":"Monday.com","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-06-16T20:33:24Z","employer_posted_date":"2026-06-16","last_verified_at":"2026-11-05T20:36:47Z","board_verified":true,"closed_at":null,"days_open":142,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":141},"description":"TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default. With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500.\n The Role\nThe Partner Success Associate i s responsible for owning full-cycle sales on a named prospect list. This role supports user-level usage of TheGuarantors products by proactively training and supporting leasing teams.\nThe ideal candidate will bring 2+ years of experience in a sales, training, or customer success role and will be expected to drive high utilization of TheGuarantors tools in concert with Account Management.\nWhat You’ll Do\nService and support existing and new contracted clients.\nMeet or exceed quota on a specific named book of clients by maintaining consistent engagement efforts in line with service expectations. \nLead virtual or in-person training sessions, proactively engage low-utilization users, and drive the daily success of our B2B2C funnel.\nMonitor our B2C referral pipeline and support B2B clients as their residents consider our services.\nConsistently collect customer feedback on product, process, and pricing changes.\nExecute day-to-day responsibilities related to managing, adjusting, and expanding existing business with accuracy, timeliness, and consistency.\nAnalyze, review, or maintain client performance and feedback data to support business needs.\nPartner with Account Management and the broader GTM team to support high program usage.\nCommunicate updates, risks, blockers, and recommendations clearly and proactively.\nIdentify opportunities to improve training materials, client communication, and user engagement strategy.\nUse data, judgment, and business context to inform decisions and recommendations.\nManage assigned work independently and follow through on commitments, deadlines, and deliverables.\nEnsure work is completed in accordance with applicable policies, procedures, standards, and regulatory requirements.\nPerform other role-related responsibilities as assigned and aligned with business needs.\nRequired Qualifications\n2+ years of experience in B2B sales.\nExperience with Hubspot (or a similar CRM), Google Suite, Excel, LinkedIn SalesNav, Zoom (or similar video conferencing tools) is required.\nStrong understanding of pipeline management and selling through a structured sales methodology like Challenger, with the ability to apply that framework dynamically in new contexts.\nProven ability to manage client-facing relationships, deliver training and account management initiatives, and collaborate cross-functionally with GTM, Partner Success, Customer Success, and Marketing teams in a fast-paced environment.\nBachelor’s degree in Business, Finance, English Literature, Communications, Psychology, or equivalent practical experience.\nPreferred Qualifications\nExperience working in a regulated, client-facing environment.\nExperience using Power BI, ZoomInfo, Monday.com, Enable.Us (or similar data room tools), Gong, and ALN.\nExposure to the commercial multifamily real estate industry, proptech, or insurance.\nPrior experience in the commercial multifamily real estate industry, consumer credit, lending, or B2B SaaS.\n2+ years of experience in the multifamily industry\nBenefits\nOpportunities to make an impact within a fast growing company\nMedical, dental, & vision insurance, beginning day one\nHealth savings account with employer contribution\nFlexible spending accounts (healthcare, dependent care, commuter)\n401(k)\nGenerous PTO and paid holidays\nIn-office lunch Perk\nFlexible working hours\nPaid parental leave\nCompany sponsored short and long term disability\nBase Salary\nThe base salary range is between $65,000 - $75,000 annually (with OTE at $125,000 - $165,000 first year)\nBase salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.\nTheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.","description_format":"text","description_chars":4726,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Growth opportunities","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-06T09:12:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 15 · green card filings: 3","filings_12m":15,"filings_prev_12m":9,"green_card_filings_12m":3,"median_offered_wage_usd":160833,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.454,"p_room":0.28,"age_days":141,"expected_fill_days":57,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":true},"html_url":"https://alion.io/job/theguarantors-partner-success-associate-remote","json_url":"https://alion.io/job/theguarantors-partner-success-associate-remote.json","meta":{"generated_at":"2026-11-06T00:41:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1147,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174606},"rest":"https://alion.io/mcp/rest/get_company?id=174606"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftheguarantors-partner-success-associate-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftheguarantors-partner-success-associate-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftheguarantors-partner-success-associate-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/theguarantors-partner-success-associate-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftheguarantors-partner-success-associate-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":453640}},{"tool":"search_jobs","arguments":{"company":"theguarantors.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":453640},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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