{"id":3133090,"url":"https://alion.io/job/therapy-partner-solutions-front-desk-administrator-5","title":"Front Desk Administrator","company":{"id":4423284,"name":"Therapy Partner Solutions","domain":"therapypartnersolutions.com","url":"https://alion.io/company/therapypartnersolutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cookeville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1212},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-23T04:41:09Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T18:22:19Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"JOIN OUR TEAM\nWe are interviewing Front Desk Admins for our Full -Time outpatient position in Cookeville, TN.\nPosition: Front Desk Administrator\nSetting: Outpatient physical therapy private practice\nLocation: Cookeville, TN\nAvailability: Full-time\nWe invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.\nCompany Story\nDelivering clinical excellence for over 30 years.\nPutnam Physical Therapy is a physical therapist-owned private practice providing exceptional physical therapy services to the Upper Cumberland region since 1985. Putnam Physical Therapy has an extraordinary employees’ retention rate and average years of service.\nWe work together.\nWe have a strong, collaborative team of therapy professionals committed to working with each other. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you on your journey. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers.\nOur patients are what drives us.\nWe treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment.\nJob Overview & Work Site\nThe Front Desk Admin will work primarily in the role of customer service by greeting and checking in/out patients in a friendly manner, collecting co-pays, verifying insurance coverage, and scheduling and confirming patient's appointments.\nThe Front Desk Admin will process new therapy referrals, coordinate the start of care with the therapy staff and contracted agency, and ensure timely starts of care for new patients.\nThe Front Desk Admin will also be responsible for helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff and will serve as a liaison with other non-therapy agency staff members and administrators.\nBenefits\nBenefits for Full-Time Employees include:\nPaid time off\n\nPaid holidays\n\nMedical, dental, and vision insurance as well as supplemental coverages\n401K with 50% employer match up to 6% per check \nEmployee assistance program (including mental health services)\n\nLicense & Experience\nSkills:\nProficient with Microsoft Office Products including Word, Excel, and Outlook Applications\nHighly organized and schedule driven\nFlexible with daily tasks · Ability to deal with stress, work under deadlines and maintain critical thinking skills\nPossess strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgment\nMust be detail oriented\nMust possess strong customer service skills (phone and in person)\nProficient typing skills\nQualifications & Experience:\nMust be a high school graduate - 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