{"id":3173505,"url":"https://alion.io/job/therapy-partner-solutions-patient-care-coordinator","title":"Patient Care Coordinator","company":{"id":4423284,"name":"Therapy Partner Solutions","domain":"therapypartnersolutions.com","url":"https://alion.io/company/therapypartnersolutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hickory, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T19:14:47Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-31T06:57:49Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"JOIN OUR TEAM\nSchuster Physical Therapy (SPT) is looking for a PATIENT CARE COORDINATOR\nJoin Our Dynamic Team at Schuster Physical Therapy in Hickory, NC!\nPosition: Patient Care Coordinator\nSetting: Outpatient private practice\nLocation: Hickory, NC\nCoverage: Full-time\nCompany Story\nWe hire first for a TEAM-CULTURE FIT.\nThe purpose of Schuster Physical Therapy is TO ENHANCE LIVES - to return people to health so they may enjoy life more fully. To develop a work environment that is fulfilling to our employees and provides longevity, growth, and reward.\nWe are seeking someone who is:\nDependable and takes ownership of their role\nConfident working independently while knowing when to ask thoughtful questions\nDetail-oriented and proactive in solving problems\nReliable, consistent, and accountable\nCommitted to supporting the team\nTeam-oriented and will coordinate with supervisor to ensure smooth daily operations\nOur Values\nWE EMPOWER EACH OTHER - We create a dynamic, forward-moving environment to celebrate the lives of patients and team members.\nWE SEEK GROWTH - We are always looking to grow and improve ourselves. We strive for excellence.\nWE GENUINELY CARE - We listen to and serve people above and beyond what is typically expected. We consider the human element in each situation to meet people where they are and help them reach their goals.\nWE FACE CHALLENGES WITH OPTIMISM - We work through challenges with grace and optimism to implement the best solution.\nWE ARE STEWARDS OF OUR BUSINESS - Although we do not strive for profit alone, we recognize that proper stewardship provides opportunity, progress, and longevity for a healthy business.\nWE DO THE RIGHT THING - We strive to function and operate with ethics and integrity in all that we do - both administratively and clinically to provide the best care possible and create a healthy work environment.\nJob Overview & Work Site\nPrincipal Responsibilities and Tasks\nNaturally joyful demeanor is absolutely required! \nBuilds genuine and authentic relationships with patients \nBuilds and reviews charts prior to patient visit to determine need for referral or pre-authorization. \nObtains and inputs pre-authorization, insurance, and demographic information into our Electronic Medical Records system. \nVerifies patient benefits and eligibility prior to completing referral. \nReminds patients of upcoming appointments and/or changes to schedule. \nCollects payments and pertinent insurance information. \nProvides patients, family members and referral sources with information pertaining to policies and procedures as well as services provided at SPT. \nSchedules patients for evaluations, re-evaluations and treatments. \nScans and files paperwork accurately for team success. \nMaintains inventory, orders supplies and performs other office related duties.\nAlways adheres to HIPPA guidelines.\nBenefits\nMedical/Dental/Vision insurance\n\n401K with company matching\n\nPaid holidays\n\nPaid time off\n\nCompany-paid employee life insurance\n\nVoluntary life insurance options\n\nShort and long-term disability options\n\nEmployee assistance program (including mental health services)\n\nCompensation typically ranges from $15-$18/hour, with the opportunity for higher pay based on experience and fit.\nTake a moment to check out our clinic and team at SCHUSTERPT.COM, read our Google Reviews, and visit us on social media to learn more about us.\nLicense & Experience\nAs a Member Of Our Team, You’ll Experience\nAt Schuster Physical Therapy we are a team. We take time to celebrate each other’s contributions and treat each other with respect. Ultimately, we support each other’s growth. \nA supportive and collaborative work environment. \nA hard working yet lighthearted and playful atmosphere. \nA comprehensive benefits package \nWork- Life Balance \nMentoring and professional development.\nWhat You Need To Be Successful\nHigh School Diploma or equivalent (GED) is required. College education is preferred. \nThree years of work experience in an administrative or clerical position- ideally in a health care setting/ medical office performing relevant clerical activities. (Medical office experience is not a requirement for the right candidate.)\nMin\nUSD $15.00/Hr.Max\nUSD $18.00/Hr.","description_format":"text","description_chars":4221,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T19:14:47Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.766,"p_room":0.788,"age_days":7,"expected_fill_days":8,"reasons":["conf:3","win:late"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/therapy-partner-solutions-patient-care-coordinator","json_url":"https://alion.io/job/therapy-partner-solutions-patient-care-coordinator.json","meta":{"generated_at":"2026-10-31T09:41:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14687,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423284},"rest":"https://alion.io/mcp/rest/get_company?id=4423284"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftherapy-partner-solutions-patient-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftherapy-partner-solutions-patient-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftherapy-partner-solutions-patient-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/therapy-partner-solutions-patient-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftherapy-partner-solutions-patient-care-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3173505}},{"tool":"search_jobs","arguments":{"company":"therapypartnersolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3173505},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}