{"id":643645,"url":"https://alion.io/job/thesciongroup-assistant-community-manager-4","title":"Assistant Community Manager","company":{"id":684479,"name":"The Scion Group","domain":"thesciongroup.com","url":"https://alion.io/company/thesciongroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":42,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Marcos, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":59000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":370},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-31T18:19:39Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T19:00:59Z","board_verified":false,"closed_at":"2026-10-22T19:00:59Z","days_open":52,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":52},"description":"Want to learn more about The Scion Group? Check out our website.\nWe're hiring immediately!\nWe are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.\nYour Opportunity\nScion is paving a path in student living and we’re seeking a talented Assistant General Manager (AGM) to join us in executing our vision. This position is a community leader and assists the General Manager with maintaining successful operational and financial performance of an asset.\nIf you are passionate about customer service and have a detailed eye for account management - we want you! \nYou’ll work in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.\nYour Benefits\nDiscretionary annual bonus\nPaid Time Off\nHealth Insurance\nDental Insurance\nVision Insurance\n401k Matching\nPaid Maternal Leave\nParental Leave\nLearning reimbursement opportunities\nYour Responsibilities\nStaff Development and Leadership\nProvide leadership and coaching for staff performance and foster a positive and productive team environment.\nAssist with attracting, hiring, retaining and training exceptional team members.\nEnsure all onsite staff are trained and compliant with Fair Housing, safety and company policies.\nManage the development of and adherence to the property onsite schedule, including after hour on-call shifts.\nProperty Administration\nPrepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies.\nDeliver legal and resident notices and files evictions in compliance with current policy and local ordinances.\nAssist with planning and leading the team in executing successful annual Turnover processes.\nManage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.\nEnsures move-in, room assignments, transfer and move-out processes are executed efficiently and successfully.\nFacilities & Capital\nResponsible for safe and sanitary community experience for employees, residents and guests including property appearance, operationally sound facilities, preventative maintenance and great service.\nResponsible for property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments. \nAssist with conducting inspections and walk vacant apartments/bed spaces monthly.\nRegularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.\nCoordinate work order requests with appropriate staff or vendors.\nFinancial Performance\nAssist in the preparation of Month End reports, reconcile, and balance all accounts receivable.\nEnforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month end.\nPost and collect damage charges from quarterly inspections.\nAssess damage at move-out to calculate required charges and prepare final billing or processes refunds.\nCustomer Experience & Sales\nManage all customer sales interactions, both personally and through directing team members in alignment with company standards.\nPerform weekly market surveys.\nManage the successful execution of customer experience initiatives, engagement initiatives, and additional marketing opportunities.\nManage promotional material and property incentives meeting marketing and concession budget.\nProvide expert direction on sales and revenue goals and lead the team to achieve them. Utilize KPIs to report on trends, insights and proactively address issues.\nIdentify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property. \nManage all escalated resident concerns and account matters in a timely manner.\nThe responsibilities listed above may not be all inclusive.\nWhat We Require\nExceptional written and verbal communicator\nMeticulous detail orientation\nCustomer-centric mindset\n1+ years’ experience working at living communities/property management\nProficient in Property Management Systems (Entrata preferred)\nOperational Details\nJob location is at the assigned property. May be required to travel periodically.\nWorking hours consist of daytime business hours, requiring additional non-traditional hours during peak times and emergencies.\nWho is Scion?\n At The Scion Group, we’re changing what student housing means. It’s bigger than beds and buildings. It’s about providing unique experiences and creating communities - both on and off campus - that feel less like a place and more like a home. As one of North America’s leading owners, operators and advisors of student housing, we are defining the future of student living.\nTaking the student housing industry by storm starts by surrounding yourself with the right people. We want trail blazers and risk takers. Go-getters and game changers. We want dreamers and doers. From operations to accounting, advisory to finance, we’re building a team to help us take student living to the next level.\nAt Scion, we don’t just lead the way, we Make Way. How do we do it? We know we’re far from perfect and we’re relentless in finding ways to better ourselves. You'll come to find out that Make Way is a call to action to pave your own path and to lead, not follow. It’s what sets Scion apart and secures our spot as one of the fastest growing, industry-leading companies.\nThe Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.\nIND1 #wearehiring #werehiring","description_format":"text","description_chars":6672,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Health insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Real Estate Rental","Property Management"],"lifecycle":[{"event":"open","at":"2026-09-10T20:10:48Z"},{"event":"close","at":"2026-10-22T19:00:59Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/thesciongroup-assistant-community-manager-4","json_url":"https://alion.io/job/thesciongroup-assistant-community-manager-4.json","meta":{"generated_at":"2026-10-24T13:10:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684479},"rest":"https://alion.io/mcp/rest/get_company?id=684479"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthesciongroup-assistant-community-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthesciongroup-assistant-community-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthesciongroup-assistant-community-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thesciongroup-assistant-community-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthesciongroup-assistant-community-manager-4"}]}