{"id":643718,"url":"https://alion.io/job/thesciongroup-community-manager-4","title":"Community Manager","company":{"id":684479,"name":"The Scion Group","domain":"thesciongroup.com","url":"https://alion.io/company/thesciongroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":47,"ghost_share":0,"stale_share":0.979,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Communications","role_family":"Communications","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Tallahassee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":138},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ClickUp","optional":false},{"name":"Keystone Engine","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Assembly","optional":true}],"status":"live","first_seen_at":"2026-08-12T13:57:36Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-25T23:46:45Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Want to learn more about The Scion Group? Check out our website.\nWe're hiring immediately!\nWe are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.\nYour Opportunity\nScion is paving a path in student living, and the General Manager is a keystone team member in the execution of our vision. This position is a dynamic business manager, community leader and expert in maintaining thriving operational, expense and revenue performance.\nThe General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate environment. This role demands quick-thinking and excellent decision quality, general business knowledge, exceptional leadership and an innate self-drive.\nYour Benefits\nFLSA Status Exempt\nDiscretionary annual bonus\nPaid Time Off\nHealth Insurance\nDental Insurance\nVision Insurance\n401k Matching\nPaid Maternal Leave\nParental Leave\nLearning reimbursement opportunities\nYour Responsibilities\nStaff Development and Leadership\nPartner with Talent Acquisition and HR Operations to attract and hire exceptional team members through Greenhouse.\nCollaborate with Learning & Development to train, develop and provide leadership to exceptional team members to ensure the property can operate effectively and to ensure team members are pursuing the next step in their Scion career.\nAccountable for scheduling appropriate property staffing at all times, including after hour on-call shifts, being the primary responder.\nElevate employee experience through data, conversations and team building to ensure high morale.\nProperty Administration\nPrepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.\nEngage internal Legal department for vendor management, risk management, court appearance and contract administration matters.\nConduct quarterly apartment inspections to assess damage and identify property improvements to address.\nFacilities & Capital\nAccountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance.\nUphold The Scion Standard by conducting monthly property walks and submitting scorecard assessments around inspections.\nMaintain and audit valid building and system permits to ensure that the property complies with all codes and company standards.\nResponsible for identifying all capital expenditures improvements needed at the property and working with Regional Manager and Facilities & Capital Department on approval and execution of new projects.\nObtain vendor bids on all projects and gain approval for projects that exceed the budgeted threshold for the property.\nAnnual Turnover Process\nProactively plan and execute annual turnover process with the Assistant General Manager and Facilities Supervisor to ensure all team members and vendors have clear goals and expectations to meet deadlines.\nPartner closely with Talent Acquisition to adequately staff the property for support with annual turnover deadlines.\nForecast and manage financial performance of annual turnover process to keep controllable property expenses within budget.\nUtilize Turnable to create, manage and update electronic turnover board to ensure adequate progress is being made and deadlines are being met.\nConduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates.\nProvide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.\nFinancial Performance\nWork closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes.\nProactively seek out ways to add revenue and/or reduce expenses to enhance Net Operating Income.\nCustomer Experience & Sales\nImplement and maintain Scion’s customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset.\nAccountable for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.\nAccountable for achieving all unique Key Performance Indicator set for the property.\nSupport AGM with escalated resident concerns and assist in de-escalating situations when needed.\nAccountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity.\nThe responsibilities listed above may not be all inclusive.\nWhat We Require\nExceptional written and verbal communicator\nTime Management\nConflict Management\nVendor management\nConfidentiality\nCustomer-centric mindset\n3+ years’ experience managing living communities and a team of 3+\nProficient in Property Management Systems (Entrata preferred)\nRelevant Systems and Platforms\n Vena (Budgeting tool)\nEntrata (Property Management System)\nGreenhouse (Applicant Tracking System)\nLattice (Performance Management System)\nTurnable (Electronic Turn board)\nADP (Staff schedule and payroll system)\nQualtrics (Employee and Resident Experience platform)\nMicrosoft Office\nOps Technology\nClickUp (Project Management Tool)\nScion Intelligence\nOperational Details\nJob location is at the assigned property. May be required to travel periodically.\nWorking hours consist of daytime business hours, requiring non-traditional hours during peak times, emergencies and inclement weather.\nThe Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.\nIND1 #wearehiring #werehiring","description_format":"text","description_chars":6988,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":3,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Health insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-10T20:10:48Z"}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.476,"p_room":0.36,"age_days":43,"expected_fill_days":29,"reasons":["conf:0","stale_co","wave","win:tail","crowd:brand"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/thesciongroup-community-manager-4","json_url":"https://alion.io/job/thesciongroup-community-manager-4.json","meta":{"generated_at":"2026-09-26T03:36:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3845,"day_limit":5000,"remaining_today":1155,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}