{"id":4079888,"url":"https://alion.io/job/thg-credit-controller-thg-beauty","title":"Credit Controller - THG Beauty","company":{"id":51472,"name":"THG","domain":"thg.com","url":"https://alion.io/company/thg-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":12,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-11T15:47:34Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T22:48:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About THG \nWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. \nOur portfolio ofleading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. \nFrom Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. \nWith us, you’ll go further, faster. What are you waiting for? \nLocation: Icon 1, WA15 0AF\nAbout Finance at THG\nTHG’s Finance department is a rapidly growing and evolving team, covering all areas of central functions such as Accounts Receivable and Payable, Treasury, Tax and Group Finance, to specific Commercial teams for each of THG’s divisions.\nWith the company’s global presence increasing at an unprecedented rate, the Finance team continues to drive change while remaining agile; keeping pace with the business while never compromising on financial control or sales performance.\nTHG Finance is helping to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team.\nAbout the Role \nReporting into the Beauty Team Leader, the Order to Cash Associate role is accountable for the day-to-day Credit Control of Sales Ledgers within THG Beauty, delivering a ‘world-class’ service to our customer base and Internal Stakeholders.\nThe role is cross-functional with the Accounts Receivable Team within OTC, AP, Finance and other THG internal functions and requires the ability to fully support the Team Leader in ensuring all monthly schedules are completed on time, including any reporting information that may be required.\nWe adapt a right first-time approach to maximise cash and minimize risk by delivering an efficient billing process, alongside effectively managing our accounting procedures in line with company policy.\nWe are part of a Shared Service Centre environment, proactively engaging in the development of the wider team for the benefit of business growth.\nResponsibilities:\nManaging Specific Ledgers for Beauty within the overall Group Structure\nActively chasing overdue debtors for payment\nEffectively manage Customer Credit Limits in line with our Credit Insurance Policy\nControl Insurance reporting, effectively producing accurate data on time, as per the T&C’s of the Credit Insurance Policy\nProactively resolve Customer disputes within department SLA’s\nWork in partnership with your AR counterpart in managing your ledger - control Customer deductions and debit notes, support cash allocation requests, Customer write-offs and all aspects of Ledger control\nEffectively manage on a daily basis, Sales Orders that are on ‘Credit Hold’\nWork with the relevant Sales Divisions to provide Customer support\nProvide Excellent Customer Service\nProvide reporting information for Weekly Individual and Group Team Dashboards\nSupport Month End Reporting and closedown procedures including bad debt provisions and debtors reporting\nWork to Team and Individual Targets\nRequirements:\nA good knowledge & understanding of Credit Control & Accounts Receivable processes\nPrevious Credit Control role experience in a fast-paced, multi-functional, Finance environment\nOffice IT literate, preferably with advanced MS Excel skills\nExperience of working in a Shared Service centre\nSage or other ERP system’s knowledge\nQualification:\nFluent in English, verbal and written (Other European Languages beneficial - French, Spanish, German)\nUnderstanding of Basic Credit Control Practices\nConfident communicating by Telephone or email\nExcellent attention to detail\nPositive ‘Can-Do’ Attitude\nWhat's in it for me?\nCareer Development\nAccess bespoke development programmes that have been designed and developed by our in-house L&D team.\nContinued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.\nEnhanced Leave\n25 days annual leave plus bank holidays.\nDon’t want to work on your birthday? We don’t either! Enjoy your day off on us!\nEnhanced maternity and paternity pay, depending on length of service.\nUp to 10 days compassionate leave.\nBuy back up to 3 days each year.\nUnlock 2 days volunteer leave after 12-months.\nWellbeing Support\nAccess face-to-face and virtual appointments with our in-house GP.\nAccess to our subsidised on-site dentist.\nAccess our 247 Employee Assistance Programme (EAP) which is provided by Bupa.\nState-of-the-art on-site gym.\nAccess to our on-site physio.\nOther Perks\nSave up to 12% on the cost of personal tech through our salary sacrifice scheme.\nSubsidised bus pass from Manchester City Centre to our ICON office.\nUp to 50% staff discount on THG brands.\nOn-site staff shop.\nKnow someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.\nAnniversary gifts when you hit 5 and 10 years of service.\nTHG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.\nTHG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.\nBecause of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talentteam to discuss further.","description_format":"text","description_chars":5697,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-11-11T16:50:33Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:5","win:early"],"computed_at":"2026-11-12T03:57:28Z"},"pay":null,"html_url":"https://alion.io/job/thg-credit-controller-thg-beauty","json_url":"https://alion.io/job/thg-credit-controller-thg-beauty.json","meta":{"generated_at":"2026-11-12T03:57:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8638,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51472},"rest":"https://alion.io/mcp/rest/get_company?id=51472"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthg-credit-controller-thg-beauty"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthg-credit-controller-thg-beauty"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthg-credit-controller-thg-beauty"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thg-credit-controller-thg-beauty\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthg-credit-controller-thg-beauty"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4079888}},{"tool":"search_jobs","arguments":{"company":"thg.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4079888},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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