{"id":2606868,"url":"https://alion.io/job/thinking-schools-academy-trust-it-engineer","title":"IT Engineer","company":{"id":4372551,"name":"Thinking Schools Academy Trust","domain":"tsatrust.org.uk","url":"https://alion.io/company/tsatrust","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Strood, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":68000,"period":"year","method":"role_country_seniority_unknown","sample_n":112},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-15T08:51:34Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T14:04:24Z","board_verified":false,"closed_at":"2026-10-15T14:04:24Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"About The Role\nAre you seeking your next role in IT?\nThinking Technology are seeking to appoint an IT Engineer, who will be primarily based at Maritime Academy, although travel to other sites within the hub may be required to cover absence or provide additional support when required.\nThe successful candidate will provide advanced, detailed troubleshooting, support and day-to-day configuration of Infrastructure equipment, systems, and services- within Information Technology (IT) across all of The Thinking Schools Academy Trust and its academies and partners.\nYou will work with the constructively and proactively with other members of the Trust IT staff and third-party suppliers to ensure that ICT services are supported, assisting with planning, development, implementation, support and testing, and training of colleagues for equipment and services, as directed.\nWhat you will need to succeed:\nTo respond to, both orally and in person, customer comments and complaints, resolving them where possible, escalating as appropriate.\nTo be calm under pressure, and adjusting to changes in work priorities based on conflicting operational need, maintaining a positive customer engagement.\nTo be approachable, communicating with customers ranging from students, staff, directors, governors, guest, and suppliers and contractors, responding to a range of difficult issues and requests.\nTo provide advanced fault resolution/troubleshooting using multiple sources of complex data for issues affecting IT devices and network equipment across all Trust sites.\nTo lead the infrastructure triage, and customer engagement, prioritising workload and tasks independently using defined SLAs, providing detailed updates for actions taken to assist customers and colleagues.\nTo undertake the day-to-day operation of IT devices, servers, LAN, WLAN, and services, under minimal direction, including the undertaking of preventative maintenance and administrative tasks.\nTo analyse a range of complex system and service logs continuously and proactively, to identify patterns that may indicate underlying issues or threats and their severity, and triaging effectively.\nThis role is for 37 hours per week, standard shift: 08:00 - 16:00 (finish 15:30 on a Friday) subject to operational need.\nAbout Us\nThinking Technology oversee the maintenance and operation of IT services for all academies within the Trust, providing services including:\nEnd-user support for software and hardware issues through a dedicated helpdesk service and skilled technicians\nDevelopment of the TSAT Digital Learning Strategy\nMaintenance and operation of core IT services e.g. email, broadband, networks and servers\nAdvice and support on the development of capital building projects\nBulk purchase of IT software and equipment\nWebsite hosting and development\nThe Thinking Schools Academy Trust\nThe Thinking Schools Academy Trust is a family of schools across the South West, South, South East and East of England, consisting of early years, primary, secondary and specialist provision.\nWe believe that every young person in our community deserves to have the best opportunities at life regardless of their individual circumstances. That’s why we invest in our people, so that our staff are best supported to positively impact our pupils.\nLearn more about our Vision and Values here\nWhat our Trust will offer you:\nCareer Development: We’re committed to your growth and offer fantastic opportunities for career advancement. From staff development days and conferences to apprenticeships at every level, we provide clear pathways for progression and exciting promotional opportunities across regions.\nHealth and Wellbeing Support: Access our 24/7 Employee Assistance Programme, free flu vaccinations and eye care vouchers. Enjoy reduced membership fees at our fully-equipped fitness suite and classes.\nEmployee Recognition: Refer a Friend and TSTARS Staff Recognition Programme.\nTSAT Benefits Portal: A one-stop shop benefits hub that gives you access to a range of exclusive benefits including cashback on your favourite supermarkets and high street retailers, Cycle to Work Scheme and Discounted Gym Membership.\nBlue Light Card: Offering exclusive discounts and savings at thousands of retailers, restaurants, and attractions.\nNext Steps\nIf you are interested in working in our school, benefitting from a supportive network of staff across our Trust we would encourage you to apply.\nEarly applications are encouraged and we reserve the right to close the vacancy if a suitable candidate is found.\nVisits to our schools are encouraged. To arrange a visit please contact the Recruitment Team ()\nWe are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. As per KCSIE we will also undertake online searches for all shortlisted candidates, if you have any questions regarding this process, please email ","description_format":"text","description_chars":5046,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Secondary Education","Continuing Education"],"lifecycle":[{"event":"open","at":"2026-10-15T09:59:21Z"},{"event":"close","at":"2026-10-15T14:04:24Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/thinking-schools-academy-trust-it-engineer","json_url":"https://alion.io/job/thinking-schools-academy-trust-it-engineer.json","meta":{"generated_at":"2026-10-15T15:45:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24080,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372551},"rest":"https://alion.io/mcp/rest/get_company?id=4372551"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthinking-schools-academy-trust-it-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthinking-schools-academy-trust-it-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthinking-schools-academy-trust-it-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thinking-schools-academy-trust-it-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthinking-schools-academy-trust-it-engineer"}]}