{"id":2379851,"url":"https://alion.io/job/thisiscleveland-business-intelligence-analyst","title":"Business Intelligence Analyst","company":{"id":1774368,"name":"Thisiscleveland","domain":"thisiscleveland.com","url":"https://alion.io/company/thisiscleveland","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cleveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":128000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":900},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-22T18:54:28Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T07:07:12Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Description\nAnnual Salary:$65,000-$81,000\nAnnual Bonus Potential 4%\nORGANIZATION OVERVIEW\nAs unapologetic promoters of Cleveland, Destination Cleveland’s team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland’s diversity, creativity, and contagious passion. We’re in the business of equitably growing the region’s economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We’re a group of expectation-exceeding, fun-loving, innovative professionals.\nSUMMARY OF POSITION\nThe Destination & Marketing Intelligence Analyst supports Destination Cleveland’s Insights & Analytics function by expanding capacity for data-informed decision-making across the organization and facilitating progress measurement toward strategic plan KPIs. This role applies technical and analytical expertise to gather, organize, and interpret information that informs strategies and initiatives.\nWorking with teams across the organization (Marketing, Sales & Services, Destination Management, and Operations), this role leads and contributes to a range of insights activities, including maintaining dashboards and reporting, preparing and structuring datasets for analysis, supporting research initiatives, and guiding the collection and synthesis of feedback from visitors, partners, and stakeholders.\nThe Manager supports efforts such as surveys, focus groups, and on-the-ground interviews, while also coordinating with external vendors and partners to ensure research and data-related projects are executed effectively. This role works across data platforms (i.e. CRM systems, web analytics tools, and tourism data sources) to connect and organize information from multiple inputs to support meaningful analysis.\nSuccess in this position requires strong technical problem-solving skills, sound judgment in working with complex or evolving data sources, and the ability to independently move projects forward. The role also identifies opportunities to leverage emerging tools, including AI-enabled solutions, to improve reporting workflows, streamline analysis, and enhance insight generation.\nBy ensuring information is well organized, accessible, and clearly communicated, this role helps translate data and feedback into insights that support Destination Cleveland’s strategies and initiatives.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nMaintain dashboards and reporting tools including Power BI, Looker, or similar business intelligence platforms\nProduce recurring and ad hoc reports used by internal teams, leadership, and external partners\nSupport reporting and analysis needs across Marketing, Sales & Services, Destination Management, and Operations, helping to move projects forward and ensure timely delivery of insights\nPartner with teams across the organization to understand reporting needs, identify relevant data sources, and ensure outputs align with business context\nSummarize and translate findings from data analysis, research activities, and feedback collection into clear, actionable insights for reporting and presentations\nPrepare charts, visualizations, and summaries that clearly communicate key findings and support decision-making\nSupport development and implementation of surveys or feedback tools that help teams collect consistent, usable information\nAssist with qualitative research activities such as focus groups, interviews, and visitor feedback collection, including synthesis and summary of key themes\nCoordinate with external vendors and partners, as needed, to support data collection, research efforts, and project execution\nGather, organize, and combine data from multiple platforms, research studies, CRM systems, web analytics tools, and tourism data sources to support reporting and analysis\nStructure, prepare, and maintain datasets used for dashboards, reporting, and deeper analysis\nDevelop efficient methods for extracting, processing, and integrating data from multiple systems using tools such as APIs, scripting, automation tools, and other emerging technologies in collaboration with IT and digital marketing teams\nEnsure reporting insights are accurate, consistently updated, and clearly documented, maintaining definitions and processes to support consistency across reports\nImprove processes used to gather, organize, and analyze data to reduce manual effort and increase efficiency through automation and improved workflows\nTranslate business questions and reporting needs into structured datasets, dashboards, and analytical approaches that support ongoing monitoring and deeper analysis\nAssist the Director of Insights & Analytics with research projects, analysis, and reporting initiative\nSupport organizational data governance efforts. Partner with business owners across the organization to define business metrics, reporting standards, and analytical requirements that support consistent use of data for decision-making and performance measurement.\nPerform other duties as assigned\nQUALIFICATIONS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nREQUIREMENTS\nExcellent communication and organizational skills.\nAbility to work independently.\nBasic Knowledge of NE Ohio and its assets.\nAbility to collaborate with others & understand stakeholder needs.\nStrong problem-solving skills and the ability to work with incomplete or fragmented datasets to produce usable analysis\nAbility to independently gather, structure, and connect data from multiple platforms and systems\nComfortable working with technical tools used for data extraction, processing, or automation (e.g., APIs, scripting tools, advanced spreadsheet techniques, or similar tools)\nEXPERIENCE AND EDUCATION\nBachelor’s degree in analytics, statistics, economics, marketing analytics, business intelligence, or a related field\n3-5 years of experience working with analytics, reporting, or business intelligence\nExperience working with analytics platforms, CRM systems, or web analytics tools such as GA4\nExperience building dashboards using Power BI, Looker, Tableau, or similar visualization tools\nExperience gathering and organizing data from multiple sources\nStrong data organization and data preparation skills\nAbility to clearly communicate insights through visualizations and written summaries\nPreferred:\nExperience using Python for data analysis\nExperience working with tourism, travel, or economic data\nExperience combining and processing data from multiple platforms or systems\nExperience automating or improving reporting workflows\nExperience working with APIs, data connectors, or automation tools\nPHYSICAL DEMANDS\nThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nViewing computer monitors\nSitting, standing\nWORK ENVIRONMENT\nOffice environment; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m.\nSome weekends and evenings will be required around major event support.\nSalary Description\n$65,000 - $81,000","description_format":"text","description_chars":7693,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-12T19:07:10Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.644,"p_room":0.55,"age_days":22,"expected_fill_days":20,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/thisiscleveland-business-intelligence-analyst","json_url":"https://alion.io/job/thisiscleveland-business-intelligence-analyst.json","meta":{"generated_at":"2026-10-15T10:13:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15459,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774368},"rest":"https://alion.io/mcp/rest/get_company?id=1774368"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthisiscleveland-business-intelligence-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthisiscleveland-business-intelligence-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthisiscleveland-business-intelligence-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thisiscleveland-business-intelligence-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthisiscleveland-business-intelligence-analyst"}]}