{"id":1538778,"url":"https://alion.io/job/thndr-facilities-coordinator","title":"Facilities Coordinator","company":{"id":57530,"name":"Thndr","domain":"thndr.app","url":"https://alion.io/company/thndr","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0.2,"stale_share":0,"repost_share":0.2,"time_to_fill_p50_days":23,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4190},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-30T08:22:08Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-13T09:10:29Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"About the role\nThndr is scaling Facilities Management from a reactive support function into a structured, professional operation.\nAs a Facilities Coordinator, you’ll be the execution arm of the FM team - owning the day-to-day operations that keep our offices running smoothly. You’ll be the go-to person for maintenance requests, vendor follow-ups, workplace issues, supplies, and day-to-day facilities needs across our floors.\nYou’ll work closely with the FM Manager, taking ownership of the operational details and making sure nothing falls through the cracks, while giving the wider FM team more room to focus on strategic projects such as space planning, access control, compliance, and workplace improvements.\nThis is a hands-on role for someone who is organized, responsive, proactive, and comfortable dealing with multiple small fires while keeping the bigger picture in view.\nWhat You’ll Do\nOwn the day-to-day facilities helpdesk and ticketing queue - logging, prioritizing, tracking, and resolving requests within SLA.\n\nCoordinate with vendors and contractors across cleaning, maintenance, security, catering, and other workplace services to ensure issues are resolved on time and to the expected standard.\n\nConduct regular walkthroughs across all floors to identify maintenance, safety, cleanliness, or workplace issues before they escalate.\n\nFollow up with vendors on schedules, quotations, service quality, and issue resolution, including negotiating basic service terms when needed.\n\nSupport the procurement of facilities supplies and consumables, including inventory tracking, stock checks, and reordering.\n\nAssist with office moves, seating changes, minor space setups, and other workplace changes.\n\nMaintain accurate records of facilities assets, contracts, vendors, maintenance schedules, inventory, and ongoing requests.\n\nSupport the execution of FM initiatives under the FM Manager’s direction, such as access control rollouts, AV setups, fire safety requirements, and other workplace projects.\n\nAct as the on-the-ground point of contact for employees on facilities-related questions and requests.\n\nKeep track of open issues and follow through with the relevant stakeholders until they are fully resolved.\n\nHelp the FM team move from reactive firefighting toward a more proactive and structured way of managing workplace operations.\n\nWhat You’ll Need\n1-3 years of experience in facilities, office management, workplace operations, or operations coordination.\n\nStrong organizational skills and the ability to manage multiple open tasks simultaneously without losing track of details.\n\nA strong ownership and follow-up mindset - you don’t just raise a request, you make sure it gets resolved.\n\nComfortable working with vendors and contractors and negotiating basic service terms when needed.\n\nProficiency in Excel or Google Sheets, particularly for tracking inventory, tickets, budgets, and operational data.\n\nClear and professional communication skills in both Arabic and English.\n\nComfortable being physically present on-site and responding to real-time workplace issues.\n\nPractical problem-solving skills and the ability to stay calm when priorities change or unexpected issues come up.\n\nA proactive mindset - you notice problems, flag them early, and take action without waiting to be asked.\n\nNice to have\nExperience working within a structured Facilities Management or Workplace team.\n\nExperience managing a facilities helpdesk, ticketing system, or SLA-based service requests.\n\nExperience working with multiple vendors and contractors.\n\nExperience supporting office moves, seating plans, or workplace projects.\n\nExposure to access control, AV, fire safety, or other workplace systems.\n\nExperience in a corporate, fintech, technology, co-working, hospitality, or facilities-services environment.\n\nWhy this role matters\nWe’re building Facilities at Thndr into a structured operation that enables everyone else to do their best work.\nThe Facilities Coordinator is at the center of that transformation. You’ll own the day-to-day execution that keeps our offices running - from getting a maintenance issue resolved, to making sure supplies are available, to coordinating vendors and supporting workplace projects.\nThis role gives you the opportunity to build real ownership across workplace operations while working closely with an experienced FM team and seeing the impact of your work every day.\nIf you’re someone who likes getting things done, keeping operations organized, solving problems on the ground, and making sure nothing falls through the cracks, this is your chance to help build the operating backbone of Facilities at Thndr.\nWho Are We?\nThndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.\nHistory has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:\nHigh barriers to entry - In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.\n\nIrrelevant experience - Catered toward expert traders and financial specialists, therefore alienating the majority of the population.\n\nFragmented offering - Investment products were not gathered in a single, intuitive outlet.\n\nWe don't just talk about change, we deliver it. Here's a glimpse into our impact so far:\n5.5 million app downloads\n\nEGP 1B+ average daily traded value across 2025\n\n#1 digital investing platform in Egypt for the third consecutive year\n\n76% of users are first-time investors\n\n40% of our users come from outside of capital cities and have previously had limited access to financial institutions\n\nBuilding on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.\nRumble was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.\nGoing beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.\nAt Thndr, we're looking for people driven by our mission to help us democratize investing across the MENA region.","description_format":"text","description_chars":6708,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Investing Apps & Robo-Advisors","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-09-30T20:00:49Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.802,"p_room":0.9,"age_days":12,"expected_fill_days":23,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/thndr-facilities-coordinator","json_url":"https://alion.io/job/thndr-facilities-coordinator.json","meta":{"generated_at":"2026-10-13T12:39:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19612,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57530},"rest":"https://alion.io/mcp/rest/get_company?id=57530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthndr-facilities-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthndr-facilities-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthndr-facilities-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thndr-facilities-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthndr-facilities-coordinator"}]}