{"id":1486111,"url":"https://alion.io/job/thompson-thrift-community-manager","title":"Community Manager","company":{"id":1939296,"name":"Thompson Thrift","domain":"thompsonthrift.com","url":"https://alion.io/company/thompsonthrift","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Communications","role_family":"Communications","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ponte Vedra Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-23T13:31:06Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-04T01:12:24Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Community Manager - Velara in Ponte Vedra Beach, Florida\nThe Community Manager leads day-to-day operations of a Class A multifamily community, driving strong financial performance, high occupancy, and exceptional resident experiences. This role serves as the primary business leader for the asset, ensuring alignment with Thompson Thrift’s operational standards, financial objectives, and service expectations.\nYour Role as a Community Manager\nAs a Community Manager, you will oversee all aspects of property operations while leading and developing an on-site team. This role is responsible for driving occupancy, revenue growth, expense control, and resident satisfaction through strong operational execution and performance management.\nYou will serve as the primary leader on-site, balancing financial performance, team leadership, and operational priorities while fostering a strong sense of community and delivering a high-quality resident experience.\nKey Responsibilities\nLead, coach, and develop on-site team members to drive performance, accountability, and exceptional customer service\nBuild strong relationships with residents, proactively address concerns, and support retention and satisfaction initiatives\nOversee financial performance, including budgeting, rent collections, expense control, and revenue optimization\nDrive occupancy and leasing performance by partnering with leasing teams on marketing strategies, pricing, and conversion efforts\nMonitor market trends, community performance, and leasing metrics to inform operational and pricing decisions\nEnsure service standards are met, including timely response to maintenance requests and efficient apartment make-ready processes\nCoordinate with maintenance teams to ensure the community is well-maintained and meets quality and brand standards\nEnsure compliance with company policies, Fair Housing regulations, and all applicable legal requirements\nPrepare and analyze operational, financial, and performance reports to support business decisions and leadership review\nOur Ideal Candidate for this Role\nEducation\nHigh school diploma or GED equivalent required; associate or bachelor’s degree preferred\nExperience & Requirements\nMinimum of 4 years of progressive experience in multifamily property management; 2+ years as a Community Manager preferred\nExperience with Class A or luxury multifamily communities or lease-ups preferred\nFlexibility to work evenings, weekends, and be on-call as needed\nA valid driver’s license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate\nMust be able to meet the physical requirements of the role, including frequent lifting of 10 to 25 pounds and occasional lifting up to 40 pounds, with or without reasonable accommodation\nExperience with transparent, upfront pricing of rent and required fees to ensure total cost clarity is a plus. (For Colorado Applicants)\nSkills & Attributes\nStrong leadership skills with the ability to motivate, coach, and manage teams\nExcellent communication, organizational, and customer service skills\nStrong financial acumen, including budgeting, reporting, and performance analysis\nProficiency with Microsoft Office; experience with Yardi property management software preferred\nAbility to balance operational priorities while maintaining a resident-focused mindset\nDetail-oriented professional with strong problem-solving skills\nPreferred Certifications\nCertified Apartment Manager (CAM) designation preferred\nWhy This Role Matters\nThe Community Manager plays a critical role in driving the overall success of a multifamily community. By leading high-performing teams, executing strong operational and financial strategies, and delivering an exceptional resident experience, this role directly impacts occupancy, revenue growth, and long-term asset value for Thompson Thrift.\nWhy Thompson Thrift?\nThompson Thrift is an integrated, full-service real estate company engaged in the development, construction, leasing, and management of high-quality multifamily communities nationwide. We’re committed to building exceptional places and developing the people who make them possible.\nAt Thompson Thrift, you’ll find:\nValues-Driven Culture - Excellence, Service, and Leadership guide everything we do\nCareer Growth - Training, mentorship, and long-term development opportunities\nWork-Life Support - Competitive benefits, flexibility, and wellness programs\nReal Impact - Hands-on involvement in industry-leading multifamily projects\nUse of AI in Hiring\nThompson Thrift uses AI-assisted tools within our applicant tracking system to support parts of the recruiting process. These tools assist recruiters but do not make hiring decisions or independently determine candidate outcomes. All hiring decisions are made by human reviewers. If you have questions about our hiring process, please contact us at .\nBy submitting your application, you acknowledge this information and confirm that the information you have provided is accurate and complete to the best of your knowledge.","description_format":"text","description_chars":5149,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Corporate Training","Construction"],"lifecycle":[{"event":"open","at":"2026-09-29T23:22:09Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.612,"p_room":0.945,"age_days":9,"expected_fill_days":26,"reasons":["conf:11","stale_co","wave","win:mid"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/thompson-thrift-community-manager","json_url":"https://alion.io/job/thompson-thrift-community-manager.json","meta":{"generated_at":"2026-10-04T01:40:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2153,"day_limit":5000,"remaining_today":2847,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}