{"id":198322,"url":"https://alion.io/job/thomson-reuters-lead-data-scientist-customer-growth-analytics","title":"Lead Data Scientist, Customer & Growth Analytics","company":{"id":1951,"name":"Thomson Reuters","domain":"thomsonreuters.com","url":"https://alion.io/company/thomson-reuters","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":102,"ghost_share":0.078,"stale_share":0.333,"repost_share":0.186,"time_to_fill_p50_days":26,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Data Science","role_family":"Data Science","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":169000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-09-03T20:40:31Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T21:46:00Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":57},"description":"About the Role\nThomson Reuters Legal is seeking a Lead Data Scientist to help power data-driven growth and adoption of our AI-enabled legal solutions. In this role, you will design, build, and maintain predictive models-including propensity-to-upgrade models-that identify customers most likely to expand into AI products such as CoCounsel.\nYou will work closely with Lifecycle Marketing, Marketing Operations, and Customer Success to ensure insights and models are not only accurate, but actionable-embedded directly into our Customer Data Platform (Treasure Data) and downstream activation workflows. This is a highly collaborative, hands-on role focused on production-ready models that drive experimentation, pipeline development, and measurable customer value.\nAbout the Role\nAs a Lead Data Scientist , you will\nDesign, build, and maintain predictive models that support customer expansion, including propensity-to-upgrade and engagement scoring models.\n\nUse behavioral, usage, firmographic, and lifecycle data to identify signals that indicate readiness for AI adoption and expansion.\n\nPartner with Lifecycle Marketing to translate model outputs into actionable segments and testable hypotheses across the customer lifecycle.\n\nCollaborate closely with Marketing Operations to operationalize models within the Customer Data Platform (Treasure Data) for activation and measurement.\n\nDevelop features and datasets using product usage data, campaign engagement, learning activity, and customer attributes.\n\nValidate, monitor, and continuously improve model performance, ensuring accuracy, explainability, and alignment to business outcomes.\n\nSupport experimentation by defining success metrics, analyzing lift, and interpreting results to inform optimization decisions.\n\nDocument modeling approaches, assumptions, and outputs to enable transparency, reuse, and cross-functional understanding.\n\nWork cross-functionally with Data Engineering, Product, Customer Success, and Commercial teams to ensure data quality and aligned outcomes.\n\nAbout You:\nYou’re fit for the role of Lead Data Scientist if your background includes:\n5+ years of experience in data science, analytics, or applied machine learning in a B2B SaaS or subscription-based environment.\n\nExperience building predictive or classification models that influence customer growth, retention, or expansion decisions.\n\nStrong proficiency in Python or similar data science tools, including feature engineering and model evaluation.\n\nDemonstrated experience working with large, complex datasets such as product usage, behavioral logs, or campaign data.\n\nExperience partnering with Marketing, Growth, or Customer Success teams to translate insights into action.\n\nFamiliarity with deploying or activating models within analytics platforms or CDPs; experience with Treasure Data or similar platforms is a plus.\n\nStrong understanding of experimentation, model validation, and measuring impact using both statistical and business metrics.\n\nAbility to clearly communicate technical concepts and insights to non-technical stakeholders.\n\nCuriosity and ownership mindset, with a strong bias toward building models that are used and deliver measurable outcomes.\n\nNew Position: This position is open due to an existing vacancy to support our evolving business needs.What’s in it For You?\nHybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.\nFlexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.\nCareer Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.\nIndustry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.\n Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.\n Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. \n Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.\nOur use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role\nThomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.\n\nFor Ontario, Canada, the base compensation range for this role is $140,600 CAD - $190,600 CAD.\n\nBase pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.\nThis role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.\nAbout Us\nThomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.\nWe are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.\nAs a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.\nWe also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.\nLearn more on how to protect yourself from fraudulent job postings here.\nMore information about Thomson Reuters can be found on thomsonreuters.com","description_format":"text","description_chars":8590,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["News Agencies","RegTech, AML & Compliance","Accounting & Tax Software","Legal Software"],"lifecycle":[{"event":"open","at":"2026-09-03T20:40:31Z"},{"event":"close","at":"2026-09-08T18:07:38Z"},{"event":"reopen","at":"2026-09-08T21:07:39Z"},{"event":"close","at":"2026-09-30T07:45:49Z"},{"event":"reopen","at":"2026-10-10T12:59:12Z"},{"event":"close","at":"2026-10-20T05:42:27Z"},{"event":"reopen","at":"2026-10-27T21:20:15Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 3","filings_12m":3,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.513,"p_room":0.28,"age_days":57,"expected_fill_days":26,"reasons":["conf:2","repost:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/thomson-reuters-lead-data-scientist-customer-growth-analytics","json_url":"https://alion.io/job/thomson-reuters-lead-data-scientist-customer-growth-analytics.json","meta":{"generated_at":"2026-10-31T23:42:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37149,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1951},"rest":"https://alion.io/mcp/rest/get_company?id=1951"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthomson-reuters-lead-data-scientist-customer-growth-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthomson-reuters-lead-data-scientist-customer-growth-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthomson-reuters-lead-data-scientist-customer-growth-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thomson-reuters-lead-data-scientist-customer-growth-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthomson-reuters-lead-data-scientist-customer-growth-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":198322}},{"tool":"search_jobs","arguments":{"company":"thomsonreuters.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":198322},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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