{"id":4290639,"url":"https://alion.io/job/thrasher-operations-manager","title":"Operations Manager","company":{"id":692384,"name":"Thrasher","domain":"thrasher.group","url":"https://alion.io/company/thrasher","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wichita, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T20:33:36Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T23:41:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Operations Manager\nLead the Teams That Deliver the WOW Experience\nSince 1975 Thrasher has been redefining what it means to be a contractor. We are a family-owned company with locations across the U.S. specializing in waterproofing, foundations, and concrete repair and we are on a mission to deliver a WOW experience in an industry known for mediocrity. We believe fulfilling work creates fulfilling lives, and we back that up by investing in our people, challenging the status quo, and creating real opportunities for growth. We are not looking for someone to fill a seat; we are looking for leaders who want to make an impact.\nAs an Operations Manager, your success is measured by more than projects completed. You will build teams, develop leaders, create accountability, and ensure every customer receives the level of service that has defined Thrasher for over 50 years. You will lead our production operation, balancing people, performance, and profitability while creating a culture where crews can do their best work.\nThe Role & Core Responsibilities\nLead\nBuild and develop high-performing production teams that consistently deliver exceptional results.\nLead, coach, and hold our crews accountable\nCast vision and align your team around Thrasher's mission, purpose, and core values.\nRecognize and reward strong performance while addressing performance concerns promptly.\nFoster a culture of ownership, accountability, and continuous improvement.\nManage workforce planning, crew staffing, and employee time-off schedules to support current and future demand.\nPartner with recruiting and leadership teams to ensure the operation has the talent needed to grow.\nDevelop\nCreate an environment where people improve their skills, grow their careers, and perform at a high level.\nLead onboarding and training initiatives for production team members.\nEnsure crews consistently follow Thrasher's Core Process and Standard Operating Procedures.\nIdentify skill gaps and create training plans to improve performance.\nDevelop future leaders through coaching and mentorship.\nShare best practices and learning opportunities across teams and locations.\nDeliver\nDrive operational excellence through quality execution, efficiency, and customer satisfaction.\nAchieve key operational goals related to revenue, labor performance, production capacity, quality, and customer satisfaction.\nEnsure projects are completed safely, on time, and according to company standards.\nDeliver a WOW customer experience through clear communication, professionalism, and quality workmanship.\nResolve customer and production issues quickly and effectively.\nMonitor operational metrics and take action to improve results.\nProtect\nChampion safety and protect the people, equipment, and resources that make the operation successful.\nMaintain a strong culture of safety through coaching, inspections, and accountability.\nConduct regular jobsite observations and safety reviews.\nEnsure vehicles, trailers, tools, and equipment remain in excellent working condition.\nMaintain compliance with company policies and safety standards.\nWhat You Bring\n5+ years of leadership experience managing production, construction, operations, or field service teams.\nProven ability to coach, develop, and hold teams accountable to high standards.\nStrong business acumen with experience managing performance metrics and driving results.\nExcellent communication and relationship-building skills.\nAbility to navigate challenges, solve problems, and make sound decisions in a fast-paced environment.\nCommitment to safety, quality, and delivering an exceptional customer experience.\nWhy Choose Thrasher\nLead a growing operation: Play a key role in shaping teams, developing leaders, and driving business performance.\nCareer advancement: We promote from within and invest heavily in leadership development.\nIndustry-leading impact: Influence the customer experience from project kickoff to completion.\nPurpose-driven culture: Work alongside people who care deeply about each other and the communities we serve.\nFull benefits package: Medical, dental, vision, life insurance, and a 401(k) with up to a 5% company match.\nGenerous paid time off: Three weeks of PTO plus paid holidays.\nCommunity involvement: Paid volunteer opportunities that allow you to give back.\nStability and growth: Over 50 years of success with continued expansion across the country.\nPhysical Requirements\nMust be able to read materials, communicate with others, and use a computer/tablet about 75-100% of the time.\nAbility to move around, inspect things at lower levels, and drive 24%-49% of the time.\nThe job consists of 40% sedentary work with occasional lifting of up to 10 pounds, 30% light work with occasional lifting up to 20 pounds and frequent lifting up to 10 pounds, 20% medium work with occasional lifting up to 50 pounds, and 10% heavy work with occasional lifting up to 100 pounds and frequent lifting up to 50 pounds\nOur Core Values\nAt Thrasher Group, we don't just talk about our values, we live them.\nOne Team: We have the right kind of ambition by putting the good of the team above ourselves. We own the whole.\nPeople Smart: We are sincere and trust each other's intentions. We value EQ over IQ.\nHungry Spirit: We have a bias for action and a scrappy way of getting things done. We refuse to be complacent.\nHumble Heart: We are vulnerable and authentic, and we value simplicity. No job is beneath us.\nOne Community: We advocate for our community and return the blessings we've been given.\nThrasher Group and its affiliates are an Equal Opportunity Employer. All employment offers are contingent upon successful background checks. 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