{"id":1708796,"url":"https://alion.io/job/thread-magic-inc-sales-engineer","title":"Sales Engineer","company":{"id":2035349,"name":"Thread Magic, Inc.","domain":"getthread.com","url":"https://alion.io/company/getthread","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-01T16:19:43Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-13T13:38:34Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Company Description\nThread provides an AI-powered workspace designed to empower Managed Service Providers (MSPs) as an AI Service Desk. By integrating chat, inboxing, automations, and AI, Thread ensures customers receive seamless support with fewer delays and frustrations. MSPs benefit from streamlined processes that allow them to focus on delivering strategic value, rather than being bogged down by inefficient systems. With Thread, businesses can efficiently handle more requests while improving customer satisfaction through innovative solutions.\nRole Description\nWe’re looking for a Sales Engineer to be the technical backbone of our sales team.\nYou’ll partner closely with Account Executives to run high-quality demos, handle deep technical questions, and guide MSPs through evaluation. You’ll also lead security and compliance reviews for larger partners. This role requires both direct MSP industry experience and strong working knowledge of AI systems. You need to understand how MSP service desks operate today and how AI can transform them. You are the technical voice in the deal.\nYou help MSPs understand not just that Thread works - but exactly how it works in their environment, and why AI changes their service desk.\nWhat You'll Do\nTechnical Demos\nRun live, product-first demos tailored to MSP workflows\n\nShow how Thread fits into real service desk environments\n\nTranslate AI capabilities into clear, practical outcomes\n\nTechnical Evaluation\nAnswer questions on integrations, APIs, and architecture\n\nGuide prospects through deployment and rollout\n\nSupport partners through technical validation\n\nSecurity & Compliance\nLead security reviews and technical due diligence\n\nExplain data handling and system architecture clearly\n\nSales Partnership\nPartner with AEs to progress and close deals\n\nRemove technical blockers and improve win rates\n\nEnablement & Feedback\nTrain internal teams on product and AI positioning\n\nBring structured feedback to Product and Engineering\n\nWhat You'll Need\nMSP experience (service desk, PSA tools, or vendor ecosystem)\n\nStrong understanding of applied AI (automation, copilots, agents)\n\nExperience in a Sales Engineer or Solutions Engineer role\n\nAbility to run demos and handle technical objections\n\nStrong communication across technical and non-technical audiences\n\nWhat Success Looks Like\nHigher close rates on technical deals\n\nProspects clearly understand value and implementation\n\nFast, confident handling of security reviews\n\nA more technically capable sales team","description_format":"text","description_chars":2510,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-02T16:19:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":182500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.757,"p_room":0.9,"age_days":11,"expected_fill_days":27,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/thread-magic-inc-sales-engineer","json_url":"https://alion.io/job/thread-magic-inc-sales-engineer.json","meta":{"generated_at":"2026-10-13T15:37:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2035349},"rest":"https://alion.io/mcp/rest/get_company?id=2035349"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthread-magic-inc-sales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthread-magic-inc-sales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthread-magic-inc-sales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thread-magic-inc-sales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthread-magic-inc-sales-engineer"}]}