# Customer Success Engineer

About ThreatAware ThreatAware exists to help enterprise organisations achieve 100% Cyber Asset Protection, effortlessly and efficiently. Our platform, ThreatAware Protect, is agentless by design: it pulls data from the security and IT tools our customers already run (EDR, MDM, RMM, identity, and vulnerability scanners) and correlates it into a single source of truth. The result is straightforward: customers stop assuming their security controls are working and start knowing, with every device accounted for and every control validated as actually functioning, not just installed. We're a fast-growing, London-headquartered company, built on the foundations of Priority One, a long-established UK managed security provider. Enterprise organisations including Sainsbury's, Ocado, Euronet and BGF rely on ThreatAware to close the blind spots that put them at risk. Everything we do is built around five values: Trust, Velocity & Innovation, Partnership, Accountability, and Enjoyment. About the Role We're hiring our first Senior Customer Success Engineer: a deliberate signal that Customer Success at ThreatAware is shifting from traditional account management into technical outcome ownership. Th

- **Id**: 1222368
- **Url**: <https://alion.io/job/threataware-customer-success-engineer>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: London, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-25T10:44:42Z
- **Employer posted date**: 2026-09-25
- **Last verified at**: 2026-11-13T07:45:20Z
- **Board verified**: yes
- **Days open**: 49
- **Description format**: text
- **Description chars**: 5566
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: IT Service & Asset Management, Vulnerability Management

## Company

- **Id**: 688055
- **Name**: ThreatAware
- **Domain**: threataware.com
- **Url**: <https://alion.io/company/threataware>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

### Truth index

- **Grade**: B
- **Score**: 80
- **Open postings**: 5
- **Ghost share**: 0
- **Stale share**: 0.8
- **Repost share**: 0
- **Computed at**: 2026-11-12T10:38:37Z

## Salary estimate

- **Min usd**: 38000
- **Max usd**: 98000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 221

## Technologies

- **AWS** — Optional: no
- **Azure** — Optional: no
- **GCP** — Optional: no
- **PowerShell** — Optional: no
- **Python** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 0
- **Days open**: 48

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-09-25T12:34:46Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Skilled Worker); Route: Skilled Worker

## Liveness

- **Score**: 23
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.506
- **P room**: 0.45
- **Age days**: 47
- **Expected fill days**: 26
- **Reasons**: conf:4, win:tail
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.