{"id":2202430,"url":"https://alion.io/job/thresholds-crisis-support-specialist","title":"Crisis Support Specialist","company":{"id":182079,"name":"Thresholds","domain":"thresholds.org","url":"https://alion.io/company/thresholds-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McHenry, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":29,"currency":"USD","period":"hour","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Supervision","optional":false}],"status":"live","first_seen_at":"2026-10-09T19:53:06Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T19:07:17Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"When people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room McHenry offers an alternative: a community crisis center-a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support.\nAs a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.\nA welcoming environment is key to the success of the Living Room, so you will greet guests and learn their names as part of inviting them to take the lead in determining their recovery path. Crisis Support Specialists will also prepare food for guests and ensure that the space is neat and tidy.\nKeep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.\nTo succeed in this role, you need:\nLived experience of mental health recovery preferred but not required\nEffective communication and relationship-building \nGood writing skills \nStrong time management and organization \nTo be at least 21 years old \nMany education and experience paths are eligible for this role:\nHigh school diploma or GED certificate required \nHigher education in Psychology, Social Work, Counseling or related field preferred \nCertified Recovery Support Specialist (CRSS) preferred \nFull time Shifts Available:\nFriday thru Tuesday 3:00pm - 11:30pm\nWhat sets Thresholds apart:\nCompetitive pay - Base Rate: $25.50- $29.13 per hourBased on education, experience, and licensure\n\nGenerous PTO\nDental insurance, vision insurance, 3 medical insurance plans\n403(b) retirement plan with 3% employer match \nRobust employee assistance program (EAP)\nMileage reimbursement \nPublic service loan forgiveness \nSupervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) \nThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.\nOne of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For several years in a row.","description_format":"text","description_chars":2914,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-09T21:45:40Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":4,"expected_fill_days":26,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":58000,"is_top_pay":false},"html_url":"https://alion.io/job/thresholds-crisis-support-specialist","json_url":"https://alion.io/job/thresholds-crisis-support-specialist.json","meta":{"generated_at":"2026-10-14T20:14:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45635,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":182079},"rest":"https://alion.io/mcp/rest/get_company?id=182079"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthresholds-crisis-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthresholds-crisis-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthresholds-crisis-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thresholds-crisis-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthresholds-crisis-support-specialist"}]}