{"id":2540788,"url":"https://alion.io/job/thrive-managed-services-account-manager-5","title":"Account Manager","company":{"id":179780,"name":"Thrive Managed Services","domain":"thrivenextgen.com","url":"https://alion.io/company/thrive-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":11,"ghost_share":0,"stale_share":0.091,"repost_share":0.182,"time_to_fill_p50_days":34,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lakeland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-14T15:31:54Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T04:32:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Thrive delivers upon the promise of technology by enabling our clients’ digital transformation journeys with best practices on an AI, cybersecurity and cloud focused NextGen managed services platform.\nThrive’s culture is powered by diverse talent, big ideas, and a customer-first mindset-and it’s what truly sets us apart. Thrive is built for people who want more than a weekday routine. If you’re hungry to grow, eager to tackle new challenges and ready to drive real impact in a rapidly expanding environment, then welcome to THRIVE!\nPosition Overview\nThrive is seeking a Sales Account Manager to help drive growth across local, regional, and national markets by expanding relationships within existing accounts and identifying new revenue opportunities. The ideal candidate is highly motivated, goal-oriented, and committed to continuous improvement, with the ability to work independently in a fast-paced, dynamic environment. Because this role requires a consultative sales approach, candidates should bring strong communication and relationship-building skills, business and technical aptitude, and the ability to collaborate effectively across internal teams. A passion for delivering value to customers, growing revenue, and deepening knowledge of the business is essential for success in this role.\nPrimary Responsibilities\nDrive revenue growth within assigned accounts by identifying upsell, cross-sell, and expansion opportunities while meeting or exceeding sales targets. \nBuild and maintain strong relationships with key client stakeholders to understand business goals, challenges, and evolving technology needs. \nServe as a trusted advisor to customers by articulating Thrive’s value proposition and recommending solutions through a consultative sales approach. \nDevelop and manage a healthy sales pipeline, including prospecting within existing accounts and qualifying new opportunities. \nPrepare proposals, quotes, and pricing recommendations, and support contract negotiations within approved margin and business guidelines. \nPartner closely with internal technical, delivery, and support teams to design solutions that align with customer requirements and business outcomes. \nAct as a customer advocate by proactively addressing concerns, coordinating internal resources, and helping ensure a high-quality client experience. \nMonitor account health, service trends, and customer feedback to identify risks, improve satisfaction, and support retention. \nMaintain accurate account details, opportunity tracking, pipeline activity, and forecasts in Salesforce.com or equivalent CRM tools. \nStay current on Thrive’s services, industry trends, and relevant technologies to effectively position solutions and identify market opportunities. \nRepresent Thrive professionally in client meetings, business reviews, and industry networking events. \nTravel as needed to meet with customers, prospects, and internal teams. \nPerform other related duties as assigned \nRequirements\n3+ years of successful experience in account management, consultative sales, business development, or technology solution sales. \nProven track record of achieving or exceeding revenue targets and growing existing customer accounts through expansion, upsell, or cross-sell strategies. \nStrong experience managing customer relationships and building credibility with decision-makers and executive-level stakeholders. \nDemonstrated ability to uncover client needs, navigate objections, and recommend solutions that align with business goals and outcomes. \nExcellent verbal and written communication skills, including strong presentation, proposal, and negotiation capabilities. \nStrong business acumen and comfort discussing technology, managed services, cybersecurity, cloud, or related IT solutions. \nExperience maintaining accurate pipeline activity, account plans, and sales forecasts in Salesforce.com or a comparable CRM platform. \nHighly organized with strong follow-through, time management, and the ability to manage multiple priorities in a fast-paced environment. \nCollaborative, customer-focused, and able to work effectively across sales, technical, delivery, and support teams. \nPreferred: experience in managed services, technology services, SaaS, telecommunications, or other recurring-revenue business models. \nPreferred: experience supporting contract renewals, pricing discussions, and proposal development. \nCompetencies to be Successful in the Role\nRelationship Management: Builds trust, strengthens client partnerships, and maintains credibility with key stakeholders over time. \nConsultative Selling: Understands customer needs, asks thoughtful questions, and recommends solutions that align with business goals and outcomes. \nCustomer Focus: Prioritizes responsiveness, service quality, and long-term customer value to support retention and growth. \nStrategic Thinking: Looks beyond immediate needs to identify expansion opportunities, anticipate risks, and support long-term account success. \nCommunication and Influence: Communicates clearly and professionally, leads productive conversations, and influences decisions with confidence and credibility. \nCollaboration: Works effectively across sales, technical, delivery, and support teams to deliver a strong customer experience. \nBusiness Acumen: Understands customer priorities, market dynamics, and how Thrive’s solutions create business value. \nOrganization and Follow-Through: Manages multiple accounts, commitments, and pipeline activity with discipline, accuracy, and attention to detail. \nProblem Solving and Resilience: Approaches challenges with a solution-oriented mindset, stays composed under pressure, and adapts to changing customer needs. \nOwnership and Accountability: Takes responsibility for account health, revenue performance, and delivering on commitments. \nBenefits\nThrive is committed to fair and equitable compensation practices. The salary range for this role is $80,000 to $120,000 annually. A candidate’s salary is determined by various factors, including, but not limited to, relevant work experience, skills, location and certifications.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.","description_format":"text","description_chars":6332,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Managed Security","Managed IT Services (MSP)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-14T15:31:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/thrive-managed-services-account-manager-5","json_url":"https://alion.io/job/thrive-managed-services-account-manager-5.json","meta":{"generated_at":"2026-10-16T04:37:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1539,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179780},"rest":"https://alion.io/mcp/rest/get_company?id=179780"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthrive-managed-services-account-manager-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthrive-managed-services-account-manager-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthrive-managed-services-account-manager-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thrive-managed-services-account-manager-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthrive-managed-services-account-manager-5"}]}