{"id":1964759,"url":"https://alion.io/job/thrive-managed-services-senior-security-business-analyst","title":"Security Business Analyst","company":{"id":179780,"name":"Thrive Managed Services","domain":"thrivenextgen.com","url":"https://alion.io/company/thrive-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":96,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":31,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":403},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SIEM","optional":false}],"status":"live","first_seen_at":"2026-10-06T16:56:23Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T00:16:50Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About Us\nThrive delivers upon the promise of technology by enabling our clients’ digital transformation journeys with best practices on an AI, cybersecurity and cloud focused NextGen managed services platform.\nThrive’s culture is powered by diverse talent, big ideas, and a customer-first mindset-and it’s what truly sets us apart. Thrive is built for people who want more than a weekday routine. If you’re hungry to grow, eager to tackle new challenges and ready to drive real impact in a rapidly expanding environment, then welcome to THRIVE!\nPosition Overview\nThrive Networks seeks a Security Business Analyst to streamline client communications and enhance security service outcomes. The role centers on conducting recurring meetings with clients to discuss security performance and operational concerns, developing tailored reports for security operations analysis, and driving client service improvements. The analyst plays a key role in the smooth onboarding of security solutions and in fostering strong client relationships through effective feedback mechanisms and quality improvement initiatives.\nRequirements\nConduct recurring meetings with clients subscribed to our security services to: \nShare performance insights\nDiscuss operational concerns\nReview client security tools dashboards and portals and provide walkthroughs as needed\nWork with internal teams to develop customized reports tailored for client use, aiding in the analysis of their security operations\nDevelop and implement client quality improvement plans in partnership with Security Operations leadership\nProvide operational improvement recommendations based on client feedback and data analysis\nAttend internal and external onboarding meetings representing the Security Operations teams\nConsult with project management, Deployment, and Security Operations teams to ensure successful onboarding of security solutions\nIdentify feedback trends to enhance client experiences with our services\nProactively follow up with clients after feedback from CSAT surveys\nRelay customer feedback and suggestions to the Security Operations leadership team\nRequired Qualifications\nBachelor’s degree in Computer Science, Information Technology, or related field\nBasic understanding of network protocols, operating systems, application layer protocols, and security best practices\nBasic familiarity with Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), and other foundational cybersecurity concepts\nUnderstanding of cybersecurity threats\nAbility to explain technical concepts in a clear and understandable manner\nStrong organizational and multitasking skills\nStrong desire for continuous improvement\nAnalysis and problem-solving 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