{"id":2896089,"url":"https://alion.io/job/thrive-managed-services-specialist-voice-implementation","title":"Specialist, Voice Implementation","company":{"id":179780,"name":"Thrive Managed Services","domain":"thrivenextgen.com","url":"https://alion.io/company/thrive-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":90,"open_postings":10,"ghost_share":0.1,"stale_share":0,"repost_share":0.3,"time_to_fill_p50_days":27,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sarasota, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":224000,"period":"year","method":"role_country_seniority_unknown","sample_n":4589},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-28T01:52:40Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"About Us:\nThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!\nPosition Overview\nA Voice Implementation Specialist is responsible for completing telephony projects for new and existing clients. This position’s primary objective is to complete customer project goals as defined within Thrive project plans, orders and scopes of service. A Voice Implementation Specialist will work with Vendors, other Engineers, Project Managers and Thrive clients to accomplish those goals and objectives for successful rollouts of Thrive Voice Solutions.\nResponsibilities\nImplementation of IT projects related (but not limited to) the following: \nImplementation of Teams Voice \nManage Number porting Process \nAudit and Maintain telephony inventory \nServe as a liaison with Carriers \nWork through the project process to reach a successful outcome by: \nCoordinate porting processes with carriers, internal stakeholders and clients \nMaintain documentation of porting activities, contracts, circuit orders, and carrier communications. \nWorking at direction of Implementation Management and Project Managers to complete tasks in adherence to a formal project plan. \nAssisting in completion of Support Handoff requirements to allow for long term maintenance by Thrive Service Desk \nClearly and professionally communicate porting timelines, and testing procedures to customers. \nTrack and manage time effectively to accomplish multiple ongoing projects. \nRequirements\nQualifications\nMinimum\nStrong understanding of LNP (Local Number Portability) processes and carrier service contracts. \n2-4+ years' experience working with telephony carriers. \nProven ability to manage timelines and communicate across cross functional teams and external vendors to ensure successful service delivery. \nBasic Knowledge of Traditional Telephony; E911 regulations, telecom billing, contracts, and number assignment best practices. \nFamiliarity with modern VoIP systems, Teams/8x8 strongly preferred \nPreferred\nExperience using ServiceNow (or other project management software) \nExperience in ITIL methodology and change management processes \nWillingness to improve team process and contribute to team and company initiatives","description_format":"text","description_chars":2777,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Managed Security","Managed IT Services (MSP)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-20T04:56:15Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.58,"p_room":0.45,"age_days":46,"expected_fill_days":27,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/thrive-managed-services-specialist-voice-implementation","json_url":"https://alion.io/job/thrive-managed-services-specialist-voice-implementation.json","meta":{"generated_at":"2026-10-28T02:12:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179780},"rest":"https://alion.io/mcp/rest/get_company?id=179780"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthrive-managed-services-specialist-voice-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthrive-managed-services-specialist-voice-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthrive-managed-services-specialist-voice-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thrive-managed-services-specialist-voice-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthrive-managed-services-specialist-voice-implementation"}]}