{"id":1480033,"url":"https://alion.io/job/thuma-store-manager-2","title":"Store Manager","company":{"id":685884,"name":"Thuma","domain":"thuma.co","url":"https://alion.io/company/thuma","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":93,"open_postings":7,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":105000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Shopify","optional":true}],"status":"live","first_seen_at":"2026-09-29T19:29:47Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-13T00:58:49Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Thuma is looking for a Store Manager to lead our flagship in San Francisco. You will be responsible for building and leading a team, delivering an exceptional guest experience, and driving business results. You will oversee all aspects of store and cafe operations, from team development to visual merchandising, ensuring that the space reflects Thuma’s values and standards. This role requires strong leadership, operational expertise, and a passion for creating a welcoming and inspiring retail environment.\nYou Will\nOversee the day-to-day operations of the flagship store and cafe - delivering a high-touch experience for both retail customers and trade clients (interior designers, architects, and specifiers).\nSpearhead our trade program. Build relationships and make the Thuma brand known in San Francisco throughout the design community.\nEnsure that visual merchandising and interior design elements reflect our current products, layout and the Thuma brand aesthetic.\nRecruit, hire, and train a high performing team. Set performance expectations, provide feedback, and ongoing training and support.\nLead, motivate and manage the team to hit in-store KPIs, including team building and effective scheduling, while fostering positive and collaborative work environment.\nAssume full responsibility for every aspect of the guest experience, with an emphasis on building long-term relationships with all guests including trade clients and delivering a consultative, design-oriented sales experience. Lead all team members to do the same.\nEnsure that all customers receive exceptional service and have a memorable in-store and cafe experience. Address customer inquiries, complaints, and feedback in a professional and timely manner. Manage trade-specific needs such as project timelines, bulk orders, customization inquiries, and white-glove coordination.\nCreate processes to actively share insights from both retail and trade clients, including feedback on product needs, material preferences, and specification gaps, to inform product, marketing, and merchandising strategy.\nWork with the Head of Retail to develop and manage budgets, monitor sales and expenses, and implement strategies to increase foot traffic and sales. Collaborate with the marketing team to plan and execute store promotions and events, to attract and bring potential customers into the store, engaging both local customers and tourists.\nEnsure compliance with health and safety regulations, including food safety and sanitation in the cafe.\nMonitor and maintain the security and safety of the store and its customers.\nThis Might Describe You\n5+ Years of Retail, Interior Design, and/or Trade experience, luxury brand experience preferred\nA minimum of 4 years experience in Retail Leadership, Cafe experience is a plus\nExtensive experience and ability to lead the delivery of high level customer service\nExcellent communication, collaboration and delegation skills as well as good decision making abilities in high pressure situations\nProficient in Google Suite products, Shopify experience is a plus\nAbility to build, lead and manage high performing teams\nAbility to support conflict resolution, employee coaching and counseling\nPhysical Requirements\nYou are able to be mobile on the sales floor for extended periods of time\nYou are able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques\nWhy Join Us\n401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.\nBenefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.\nEquity: Participation in employee stock option plan.\nPaid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work. \nTime to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.\nEmployee Discount**: 40% off almost all Thuma products.\nCell Phone Stipend: $100 per month to support work-related phone use.\nRoom Upgrade: A complimentary product credit upon joining, valued at up to $3,000.\n** Some exclusions may apply\n* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.","description_format":"text","description_chars":4548,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Furniture","Mattresses & Sleep Products"],"lifecycle":[{"event":"open","at":"2026-09-29T20:31:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":12,"expected_fill_days":58,"reasons":["conf:2","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":false},"html_url":"https://alion.io/job/thuma-store-manager-2","json_url":"https://alion.io/job/thuma-store-manager-2.json","meta":{"generated_at":"2026-10-13T03:27:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5455,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685884},"rest":"https://alion.io/mcp/rest/get_company?id=685884"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthuma-store-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthuma-store-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthuma-store-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thuma-store-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthuma-store-manager-2"}]}