{"id":925650,"url":"https://alion.io/job/thyme-care-senior-executive-assistant-ea-team-lead","title":"Senior Executive Assistant & EA Team Lead","company":{"id":3731,"name":"Thyme Care","domain":"thyme-care.com","url":"https://alion.io/company/thyme-care","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":119000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-14T18:06:26Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-09-24T22:13:44Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"OUR MISSION\nWe exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.\nToday, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.\nAs a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.\nLooking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.\nWHAT YOU’LL DO\nYou will provide high-touch executive support to our Co-Founder, President & Chief Medical Officer and a small number of other senior leaders while also leading and raising the bar for executive support across Thyme Care.\nThis is a deeply hands-on player-coach role. You’ll personally manage complex executive priorities while building a strong, scalable EA function. You should be someone who genuinely enjoys the craft of executive support and gets satisfaction from creating leverage, removing friction, and making senior leaders more effective.\nExecutive Support\nProvide high-touch, high-judgment support to our Co-Founder, President & Chief Medical Officer and a small number of other senior leaders.\n\nManage complex calendars, travel, meeting preparation, communication, prioritization, and follow-through.\n\nDevelop a deep understanding of each leader’s priorities and working style and proactively manage their time and attention.\n\nAnticipate needs, identify the next step, and close loops without waiting to be asked.\n\nNavigate competing priorities across multiple executives and make thoughtful tradeoffs about what requires immediate attention.\n\nMaintain visibility across open commitments and ensure important work continues moving even as priorities shift quickly.\n\nProactively communicate progress, flag blockers early, and ensure executives are never left wondering where something stands.\n\nServe as a trusted partner who operates with discretion, urgency, strong judgment, and sound instincts.\n\nEA Team Leadership\nManage, coach, and develop the EA team.\n\nEstablish and reinforce a high and consistent standard for responsiveness, judgment, communication, anticipation, and execution.\n\nBuild clear executive support models and determine where dedicated, shared, or pooled support is needed.\n\nHire and onboard additional EAs as the organization grows.\n\nCreate coverage models and systems that make executive support resilient and scalable.\n\nStep in directly where needed while maintaining clear accountability across the team.\n\nDevelop EAs into stronger executive partners and actively manage performance when expectations are not being met.\n\nExecutive Operations\nImprove systems and ways of working that reduce friction for executives and their teams.\n\nIdentify recurring administrative pain points and build simple, scalable solutions.\n\nPartner closely with People, Finance, Legal, IT, and other teams on executive priorities.\n\nHelp establish clear standards and operating norms for executive support across the company.\n\nWHAT SUCCESS LOOKS LIKE\nBy 6 months in\nThe executives you support can confidently hand you something and take it off their minds.\n\nExecutive support feels proactive rather than reactive.\n\nLeaders spend less time chasing logistics, following up, or managing administrative details themselves.\n\nYou successfully balance the needs of multiple senior leaders while ensuring the highest-priority work gets the right level of attention.\n\nThe EA team has clear standards, accountability, and strong performance.\n\nGaps in executive support are identified and addressed quickly.\n\nCoverage is thoughtful and reliable when EAs or executives are out.\n\nYou consistently close loops before anyone has to ask, “Whatever happened with that?”\n\nThe broader executive support function operates with greater consistency, responsiveness, and leverage.\n\nWHAT YOU BRING\n7-10+ years of executive support experience in fast-paced, high-performance environments.\n\nSignificant experience directly supporting C-level or similarly senior executives.\n\nExperience successfully supporting multiple senior executives at once.\n\n2+ years of people management, team leadership, or meaningful experience coaching and developing other EAs.\n\nExceptional personal organization and ability to manage a large number of open loops at once.\n\nStrong judgment and comfort operating with incomplete information.\n\nA track record of anticipating needs and taking action without waiting for explicit direction.\n\nExcellent written and verbal communication.\n\nHigh responsiveness and a strong sense of urgency.\n\nAbility to distinguish what requires immediate attention from what can wait.\n\nExperience building or improving executive support systems, processes, or teams.\n\nExperience in high-growth or scaling organizations strongly preferred.\n\nThis role is best suited for someone who has been a high-performing EA, still loves being deeply hands-on in executive support, and is excited to raise the bar for an entire EA function. It is not designed for someone looking to move away from direct executive support into a primarily managerial or operational role.\nWHAT LEADS TO SUCCESS\nOwn the loop. Once something is in your hands, leaders should feel confident it will move forward. You communicate progress, flag blockers early, and close commitments without being chased.\nAnticipate what’s next. You see around corners and take action before someone has to ask.\nMove with purpose. You know what matters most, act with urgency when needed, and make thoughtful tradeoffs when priorities compete.\nExercise strong judgment. You make sound decisions around time, priorities, confidentiality, communication, and escalation.\nBalance player and coach. You personally model excellent executive support while developing others to operate at the same standard.\nCommunicate proactively. You don’t let stakeholders wonder whether something has been picked up, where it stands, or what happens next.\nOUR VALUES\nAt Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don’t choose.\nOur salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $119,000 - $140,000. The salary range could be lower or higher than this if the role is hired at another level.\nWe recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.\nBe cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.\nWe offer excellent medical, dental, and vision plans, plus a generous vacation policy-so you can prioritize what matters most.","description_format":"text","description_chars":8202,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Generous vacation"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Clinics","Digital Health"],"lifecycle":[{"event":"open","at":"2026-09-15T06:50:13Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":9,"expected_fill_days":68,"reasons":["conf:1","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/thyme-care-senior-executive-assistant-ea-team-lead","json_url":"https://alion.io/job/thyme-care-senior-executive-assistant-ea-team-lead.json","meta":{"generated_at":"2026-09-24T22:42:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":924,"day_limit":5000,"remaining_today":4076,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}